Extending Business Processes Two Directions – Digital Mailrooms and Mobility
Digital mailrooms and transactional content management solutions are new categories of solutions that extend automation into the mailroom. For more information on this category of solutions visit the blog Transactional Content Management and Digital Mailrooms.
The second area I cover in the video comments is mobilizing the invoice approval process. This involves extending traditional ERP invoice approval processes out to mobile devices like smartphones. Why is this important? Often suppliers will offer “early payment” discounts if a manufacturer pays within a certain agreed upon period of time (e.g. Net 7 days). That means the person who approves the invoice must be able to review and approve the invoice quickly enough to meet those terms. If the manager is mobile and travelling it would be easy to miss a deadline, however, with the right mobile application the invoice can be approved from anywhere.
If a digital mailroom speeds up the process of opening, sorting, imaging, data capture and routing data to the appropriate ERP business process in the mailroom, and invoice approvals can be completed on mobile devices, then you have extended business process automation (invoice receipt, processing, approval and payment) two directions and with great potential results for the business.