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Author's profile photo Birgit Starmanns

Voice of the Customer: Webcast Replay of the Secrets of Shared Services

Shared services offers significant value to organizations across all industries. Replacing manual and disjointed processes with a shared services model can quickly yield sustainable cost savings, increase productivity, and improve operational excellence. But good technology alone doesn’t guarantee success. Success is built on best practices and guidance from a strong technology partner.

On July 22, 2010, SAP, Coca-Cola Enterprises (CCE), and Deloitte joined together in a Webcast, Best-Kept Secrets for a Shared Services Environment, to discuss these best practices in a roundtable format.

If you missed the live session – or simply want to hear it again – you can listen to the replay here (registration required).

Speakers included:

  • Bernhard Fischer, Vice President, Solution Management, Shared Services, SAP (Webcast moderator)
  • Marcell Vollmer, Vice President, Global Finance Projects, SAP
  • Bill Johnson, Vice President, Global Finance Shared Services, Coca-Cola Enterprises, Inc.
  • Nick Prangnell, Director, Deloitte & Touche

Hear how both CCE and SAP implemented their Shared Services Centers, and listen in as all speakers discuss the the current and future trends they see regarding shared services and the technologies to support them.

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