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Setup example: BW Process Chain monitoring as part of Business Process Monitoring

This blog is the second part of a series describing best practices for BW Process Chain monitoring with SAP Solution Manager. You can read the first part of this series Best Practice: BW Process Chain monitoring with SAP Solution Manager – Part 1

Before describing the single steps that need to be performed for setting up the BW Process Chain monitoring, we assume that the following steps are already performed:

  • The BW system containing the process chains is successfully connected as a managed system in the Solution Manager.
  • A solution containing the managed BW system is already created.
  • The prerequisites mentioned in the first part of this series are met.

First of all we recommend creating a suitable structure in the “Business Scenarios” section of the Solution Directory (this can be found in the Solution Manager under “Solution Landscape Maintenance”). In our example we use the following structure:

Display Solution Directory

 

Now we can start the “Setup Business Process Monitoring” session for our solution. The above created “Business Process” must be selected:

2 - Change BPM Setup

 

Then choose the process chains (“Business Process Steps”) that you have maintained:

3 - Change BPM Setup

 

Now select the Monitoring Type “Background Processing”:

4 - Change BPM Setup

 

Save your changes and proceed to the next check called “Background Processing”. Here you have to choose an “Object identifier”. Usually this identifier is identically to the name of your process chain. As “Job Type” you have to choose “BW Process Chain”. The “Schedule Type” is usually “On Weekly Basis”.

5 - Change BPM Setup

 

After saving your changes you have to provide the name of the process chain(s) that you want to monitor – in our case “DM_TEST_CHAIN_1”. You can enter wildcards in the column “BW Process Chain ID” and search for the process chain in the managed BW system by choosing the option “Save + Check Identification”. Then choose a process chain in the result list. Please enter “use chain start condition” as the “Start Procedure” of the process chain:

6 - Change BPM Setup

 

In the tab “Schedule on Weekly Basis”, please activate the days on which you want to have the monitoring of the process chain(s) active:

7 - Change BPM Setup

 

Then, we need to enter the thresholds for the single key performance indicators that we want to monitor (e.g. “Start Delay”, “Not Started on Time”, …). Additionally you can enter multiple chain elements. The same logic applies here: you have to enter and search for the “Process Type” and “Variant” of the single step of the Process Chain step and provide the thresholds. For example:

8 - Change BPM Setup

 

Finally, we need to generate and activate this monitor in the Solution Manager and the managed BW system. This can be done using the check “Generation/Activation/Deactivation”:

9 - Change BPM Setup

 

Please note that the generating of the customizing and the activation must not result in errors.

Now you can switch to the “Operations” section of the solution. Here you will see now the previously created hierarchy in the Solution Directory that results in a graphical overview like this:

10 - Solution View

 

By clicking on the alert icon (in our example a red alert in the business scenario “BW Process Chains”, business process “ERP Loads”), the Business Process Monitoring session starts and we can check for details on the alert(s) that have been raised:

11 - Monitoring View

 

By choosing the RSPC icon, you can directly jump into the managed BW system for further analysis of the alerts.

Frequently Asked Questions about Business Process Monitoring are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring.

The previous blogs provide further details about Business Process Monitoring functionalities within the SAP Solution Manager.

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