As an ASUG volunteer, an SCN enthusiast, and an SAP Mentor, I really want to step up my activity in the forums, most notably the Workflow forum. My reasons are simple:
1) I want to help people
2) I want to set a good example, so others will want to help people
Do I want lots of points? Nah, those don’t matter to me. Do I want ‘name recognition’? Maybe, but really, not so much.
I have struggled with questions that are very obtuse and some that seem downright rude. ‘Provide me with the info to do this’. I understand that there may be cultural and language barriers that may impact the way a question is formed. And I try like heck to be considerate and respectful.
So, if your question in a forum is not getting answered, or if the answer doesn’t seem to be what you were looking for, there Asking Good Questions in the SCN Discussion Spaces will help you get Good Answers a few months back, and it is well worth reviewing and bringing back to the forefront, so that everyone can benefit.
Rob points out many simple basics that should be observed before posting a question in a forum (and I don’t care whether it’s an SCN forum, or an iPhone forum, or a Lego forum). So many questions can be answered just by doing your own due diligence.
So, I will go back to the forums, but I may quote Rob’s blog in some of my answers. Sometimes I may point people to[ SAP Help | http://help.sap.com/], or SAP Tutorials , or SAP LOD , or SAP books. When I do this, it’s because I genuinely think the requester would benefit from these resources better than posting a one-off question that may be, essentially, unanswerable.