Idea Place is launched!
It was an event I was looking forward to – a new solution to the tricky problem of how best to provide feedback to SAP about what we want changed. In particular I was very interested in how to provide feedback about SCN, the forums, etc. Many of us have been posting on a sticky in the SCN Support – Suggestions for forum improvements. Kuhan Milroy gave us a hint some months ago that Idea Place was coming out.
So eventually it did – with some fanfare – well it was on the SCN front page.
[SAP Network Blog: Idea Place launching at the Innovation campus during SAPPHIRE | Idea Place launching at the Innovation campus during SAPPHIRE]
Now Open: Idea Place (beta) – Influence SAP Products & ServicesPerhaps it is OK to reduce the functionality of this site – it is a Beta after all… I mean there are some things I can’t do on Google Wave within my domain/google apps that I can do in normal Google Wave – and I don’t moan about that – much… 😉 But there the expectation was clearly set – here it wasn’t! No mention in any of the blogs announcing it that Service Marketplace users are excluded.
I was very much looking forward to this functionality, I’m passionate (can you tell 😉 about working as a community, and this was a great step forward. So that I’m blocked from using it really irks me.
h5. SAP response
I did post against one of the Now Open: Idea Place (beta) – Influence SAP Products & Services that I hoped that SAP would announce just as loudly when service market place users could use the solution – and got this response:
+Hi Chris: </p><p><br />As Kuhan explains in the comment above yours, we are testing this “Idea Place” platform and the back-end processes in beta form now. During that beta test period we chose not to invest lots of $$ in single sign-on integration, in case we don’t like this solution or it doesn’t work as we’d like… because all that integration cost would be thrown away if we don’t stick with this solution, and also because we can move faster with testing this live rather than doing behind-the-scenes work. So, it’s not a bug, but was a choice in favor of speed and lower cost investment. </p><p><br />Single sign-on and other integration capabilities will be implemented when we have higher confidence in the platform and processes. </p><p><br />Regards,
Mark Yolton +
I don’t agree I see this service marketplace user access as crucial for the product – which is what this blog is about – mostly. There is a clear and present need for some solution for raising and tracking “issues” with SCN. Idea Place is a Beta to provide this, not just for SCN but all SAP – but unless you have *ALL *the people involved in SCN able to take part it will not get a decent run.
I’m really hoping that the Idea Place works out, and that we all get access soon. It will be a great thing to be able to use the community to guide SAP and also to get feedback on those ideas that we put forward, both from the community and SAP.
The site (from a read only view) looks great – I like it! now I just want access!