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Trend # 4 – Performance Management on Mobile 

As Performance management is focused towards business users/analysts who are not necessarily in front of the computer and in the current world spend most of their time with their business mobiles/blackberry, performance management applications built well on mobile devices are going to be key over the next decade.

Lets take few examples:

A buyer in the Procurement department sits in a negotiation meeting with a new supplier, wants to quickly pull up information of other supplier supplying this item. He also wants to understand the risk profile of this new supplier. He wants to quickly compare the new supplier vs. existing suppliers, on multiple kpis. All of this needs to be on his mobile device just before the meeting. 

Sales executive needs to get on a forecast call. Before that he wants to cross check the pipeline information at different stages to talk about the same on the call. He also want to update the forecasts for few key opportunities. He never carries anything other than a mobile.

CFO gets into an operations review meeting. There is discussion happening on potential spends towards top revenue generating product. While the product managers are very excited about pushing the spends, CFO wants to use his objectivity and ensure these products are generating profitable products. He needs the information on the ranking of these products based on their profitability. He also wants to quickly put small  what if scenario analysis on the impact of profitability after incorporating new spend requests raised by the product managers. All of this our of his mobile

 

The above and enormous examples are coming up as key needs for performance management to be effective, as most of business is getting done through mobile as a trend over the next decade. While reporting and information access through mobile has already matured to a good extent, the greatest value would be to have applications that can help in what if analysis and support quick decision making on the fly, using mobile devices.

SAP solutions are focusing in this direction through their On Mobile solution as a key approach to get better reach to management. Mobile is going to be the key user interface for management and business users. With its latest acquisition announcement of Sybase, a clear path towards making this a reality.

Top Ten ePM trends for Next Decade – #5

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