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 Since yesterday was such a productive day, I was eager for the second day of Mastering SAP Technologies. Following a chat with fellow SAP Mentor Graham Robinson over a cup of coffee, I attended a keynote by Rao Subbarao on Demystifying Business Process Management. I had a hands-on session at TechEd09 on BPM, but that one session could only scratch the surface on this solution. I enjoyed hearing Rao’s perspective on the tools that SAP provides for achieving the efficiencies possible in BPM. A key takeaway for me is that it takes a long term commitment to achieve BPM excellence, and lack of discipline and supporting processes can derail your efforts.

My second presentation was on Getting the Business Involved: Roles and Responsibilities for SAP Security. The planning committee liked the idea of a session that was more process-oriented, and I enjoyed sharing some food for thought on getting the business engaged in the myriad of processes in security and user management. Best of all, I got some excellent questions to continue the conversation.

After lunch, I attended A Compelling Interoperability Story: SAP Netweaver BPM and Microsoft Sharepoint. Customer use cases always interest me, particularly the business drivers and value proposition of the architecture choices made by the GPT Group.

The other afternoon session I attended was Martin Cairns from SAP New Zealand, titled Got Some Business Rules Your Application Needs to Support? Don’t Code Them. I was not aware of the solutions that Martin discussed, Business Rules Management and Business Rules Framework Plus, and again the use cases and value propositions he discussed made it easy for me to understand the potential of these solutions.

The closing keynote was by SAP Mentor Karin Tillotson, Find Out How US Companies are Influencing SAP in User Interface. Karin shared her experiences as the customer leader on the ASUG UI Influence Council; I really enjoyed hearing more about the UI enhancements in the roadmap.

I had such a wonderful time in Sydney at Mastering SAP Technologies, and I would be remiss if I did not express my appreciation to SAP Mentors Thomas Jung, Graham Robinson, and Tony di Thomasis, as well as to Doug Hay, Steve Morris, and the entire Eventful Management team, for inviting me and providing such excellent support. Many thanks to you all for a job well done!

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