It is hard to believe that SAP has been offering a portal product for about ten years now. For those of you old timers like me, you remember a product called Workplace. The SAP portal products have come a long way in that time but the demands of everyday business mean there is plenty more to do.
One area of customer interest that I’m seeing almost daily is how can I use my current investment in the SAP NetWeaver Portal as an external facing web presence? We have a number of customers that are successfully running the SAP NetWeaver Portal as a vendor/supplier portal, an employee self service portal, a web store and even as their company’s internet home page.
But for everyone customer that is using the portal as an external web presence, there are probably five or more who are not. So SAP is looking for input from customers who have and have not implemented an external facing portal. So in an effort to improve the functionality and quality of the SAP NetWeaver Portal solution, we are looking for your help.
In this survey, we focus on customers who have implemented or are planning to implement a web-based portal for access by users external to their organization. It doesn’t matter if you used SAP or another solution. Your input will be very valuable to us when planning and prioritizing product enhancements. It will also help us identify gaps in documentation and implementation processes that we can fill by various means like enhanced e-learning, how-to guides, etc. It will help us to deliver solutions with maximum value to organizations such as yours.
Here is the link to the survey:
Please consider spending 5 to 10 minutes to let SAP know your thoughts on the subject. For you time we are offering 20 SDN points. The survey is anonymous but if you would like to receive the SDN points we will need SDN user id and email address to be able to assign the points. They will not be distributed and will be deleted at the conclusion of the survey.
We are also looking for a few customers to do a follow-up phone survey with. If you are interested in participating in this follow-up survey, there is a place at the conclusion of the online survey to indicate that. The follow-up should be no longer than a half an hour. If you are interested, we will need your name and email to schedule the call. Again, this info will not be distributed and will be deleted at the conclusion of the survey.
Thanks in advance for you help with the project.