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Check and Apply SAP HotNews

At Australia Post we strive to proactively apply SAP maintenance in an attempt to dodge the ‘system down’ bullet. Back in my R/2 days, we would get a floppy disk from Max Planck Strasse labelled SAP HotNews. This was a collection of Priority 1 OSS notes which should be applied to your system in order to avoid ‘known problems’. The trouble with these deliveries was that they covered all modules, whether you were running them or not.  

These days, the SAP HotNews still contain solutions for customer problems with very high priority, such as system failures or data loss – but now you can easily filter and display SAP HotNews for your chosen components. SAP recommends a proactive approach to SAP HotNews by customers to resolve potential bugs before they become an incident.

 

The maintenance management process view.

 

The old Way.

Most proactive Basis support folk will already be signed up to the SAP HotNewsletter e-mail. The same proactive Basis support folk will then proceed to ignore this e-mail when they get too busy.

To sign up for the e-mail:-

To manually search out the HotNews

  • Log onto the Service marketplace;
  • Take the Search for SAP Notes link;
  • Then select the Help & Support link;
  • Find the notes you want to apply, then add them to your download basket;
  • Download and import into the target system.

For an alternative more efficient manual technique please see the following fine weblog from Kiran:-

How to search OSS NOTES that are relevant & applicable ONLY to your system

 

The new way.

Solution Manager provides streamlined access to SAP HotNews from the Change Management work centre:-

Once you decide which notes are required:-

Investment.

Setting up the HotNews is a snap. It should take a junior Basis support person around 30 minutes per Solution to configure this feature.

SAP Help details 

 

Savings.

Once configured, the SAP HotNews process will save you several hours per week looking for that elusive note. Who knows, if you are diligent with this feature, it may even prevent an outage, data loss or a failed enhancement pack installation.
 

Show me.


YouTube video.

 

Bonus Information.

 

Remember to check for all SAP Notes side-effects.

Side-Effects SAP Note

 

References.

HotNotes SAP Help
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000427035&_SCENARIO=01100035870000000202&

SAP Note side effects

SAP TopNotes

 

The ALM difficulty rating.

Expertise required. Low.

Time taken to deploy. Low.

Payback time. Fast.

Overall rating. Just do it.


Have you made a start on your ALM deployments yet?

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