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Some of the user expectations from the SRM procurement tool:

1. Many requestors want to use standard Internet Explorer back and forth button rather than SRM back and continue buttons in the SRM procurement objects.

2. Improved Master data synchronization between SRM systems and ECC system with more precise synchronization

3. Deleted Materials/Material groups must be informed to SRM system from ECC syatem via notification. Alerts must be generated from ECC system and inform the buyers on the master data changes if they created any Source of supply for that material and material groups. SRM System and Requestor/Buyer not should not allowed to create any procurement business objects for the deleted material and material group like ECC.

4. Business team expects to see the current status status of the shopping carts like COMPLETED from WEB Portal.

5. Buyer expects that GOA Global outline agreement header attachements to be transfered to ECC contract.

6. Financial data validation must happen while creating a shopping cart itself rather than while creating follow on documents

7. ECC Vendor master data must be fully synchronized with SRM including partner function relationships so that it helps to change the transactional data of the SRM.

8. SRM User Interface design must be very flexible for the customer to modify the user interface templates like hide and show.

9. More SRM reports must be made available in SRM side without help of Business Inteligence / Business Object aid.

10. All the address fields must be synchronized across the systems (Delivery address in SRM system and SAP ECC system).

11. SRM System should assign a best source of supply if more than one source of supply rather than make the end user select a fixed vendor.

12. SRM End users want to see their shopping carts even if the shopping carts go to ERROR IN PROCESS status so as to enabe them to modify the carts and resubmit.

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3 Comments

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    1. Muthuraman Govindasamy Post author
      Thanks.

      I am also IT consultant like you.

      Spend some time with SDN. Have nice time and polish your skills. You can learn what are the problems and advantages of the SAP tools and learn more from forum.

      Muthu

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  1. Jim Spath
    Muthu:  This is a fascinating list of “end user expectations.”  It would probably be more meaningful if you gave background to the content, such as the number and type of users you have interviewed to deduce these. Other factors such as the version numbers, longevity of the user experience, and mentions of customer survey and influence processes would be critical to give weight to your thoughts.  Thanks.

    Jim

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