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It has been a long development cycle this time for Business Process Monitoring…and that is also reflected in the number of new monitoring objects and key figures that will be shipped end of April 2010. This blog will just give an overview about what is new. Unfortunately I have to admit that already the “short” and summarized overview is pretty extensive as the Business Process Monitoring has been extended in so many areas and directions. The large majority of these key figures will be shipped with the new ST-A/PI plug-in 01M* which will be availalbe for download under (SMP login required) http://service.sap.com/supporttools . Some of the described functionality will be part of the new ST-SER release 701_2010_1 and for some features the new support package for the ST-PI plug-in will be required.

 

A complete list/catalog of all available out-of-the-box key figures is available as MS PowerPoint presentation under (SMP login required in both cases) 

Remark: On slides 3 and 4 (Table of Content) you can find hyperlinks where you can directly access the respective chapter of interest.

New monitoring objects and key figures have been developed in the following areas:
  • SAP BW Process Chain monitoring on chain and step level
  • background RFC monitoring
  • Non-ABAP & non-SAP monitoring
  • PP-PI Process Messages
  • Number Ranges
  • Lockbox processing in FI
  • SAP SRM (Shopping Carts, Purchase Orders, Confirmation, Invoices & Sourcing Cockpit) 
  • PP/DS runs in SAP APO
  • Extended Warehouse Management (SAP EWM)
  • SAP Apparel and Footwear (Sales Orders, Deliveries, Allocation and MRP Run)
  • SAP for Automotive (Planned Orders, Goods Movements, Backflushing)
  • SAP for Banking (Mass Activities & Exceptions)
  • SAP for Retail (POS Transactions & Aggregates, F&R Connectivity Exceptions)
  • SAP for Utilities (Billing, Invoicing, Bill Printout)
  • Data Consistency Monitoring
New key figures will be introduced for the following already existing monitoring objects:
  • General Application Log
  • Workflow monitoring
  • Sales Documents & Invoices in SD
  • Purchase Requisition & Purchase Order items in MM
  • MM Invoices
  • Production & Process Orders
  • MRP list
  • PM/CS Notifications
  • Planned Orders in SAP APO
  • Warehouse Orders & Tasks in SAP extended WM
  • Inbound & Outbound Deliveries in SAP extended WM
Enhancements to existing key figures (functional and/or performance wise) will be provided for:
  • IDoc monitoring
  • Transfer Requirement items
  • Inbound & Outbound Deliveries in LE
  • Planned Orders in ERP
  • PM/CS Orders
  • Output messages (related to table NAST)
  • Open Vendor & Customer items in FI
  • Sales & Service Documents in SAP CRM
  • Business Activities & Tasks in SAP CRM
  • Purchase Requistions in SAP APO
New features around auto-reaction methods: 

Besides all the different new monitoring objects and key figures also other enhancements will be provided, especially when it comes to auto-reaction methods. With the new ST-SER plug-in 701_2010_1 it will be possible to

  • Configure the email subject
  • Configure the email body
  • Generate an URL into an email
  • Use five different BadIs for auto-reactions
Business Process Monitoring Analytics:  

Since 2008 a SAP BW-based trend reporting for Business Process Monitoring is available (see New Business Process Monitoring functionalities in SAP Solution Manager – BPMon Trend Analysis Reporting from Marc Siebert). Now we will take it to the next level and provide an alternative Business Process Analytics application based on SAP BW. This WebDynpro application allows the benchmarking, trend analysis and age analysis of key figures provided by Business Process Monitoring. Additionally it will be possible to navigate from this pplication into the list of backlog documents on the corresponding backend system.

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Further Reading: 

Frequently Asked Questions about Business Process Monitoring are answered under http://wiki.sdn.sap.com/wiki/display/SM/FAQ+Business+Process+Monitoring

The following blogs provide further details about Business Process Monitoring functionalities within the SAP Solution Manager.

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6 Comments

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  1. Muthuraman Govindasamy
    Hi

    Thanks for consolidating all SAP Monitoring..Very informative..

    SAP SRM (Shopping Carts, Purchase Orders, Confirmation, Invoices & Sourcing Cockpit) – Can you explain. What are the new techniques comes for monitoring SRM Business Objects .We do monitor via RZ20 or Appplication Monitor in the WE admin role.

    Thanks
    Muthu

    (0) 
    1. Volker von Gloeden Post author
      Hi Muthu,

      please refer to the detail presentation mentioned in the blog. Then you will see what kind of key figures will be available and you will learn what kind of selection criteria you will have to configure the monitoring to your needs (e.g. Location, Vendor, PurOrg or Pur. Group). So the new BPMon capabilities for SAP SRM will be a MAJOR enhancement in comparison to the generic SRM monitors provided by standard CCMS. We expect all SRM customers using RZ20 to move to BPMon in the long-run. This will be similar like all customers who used standard IDoc or qRFC monitoring in RZ20 are successively moving to BPMon for more flexible and enhanced IDoc and qRFC monitoring.

      Best Regards
      Volker

      (0) 
  2. Jerome Avry
    Hi,

    Thanks for this very interesting blog.

    Is there a place where we can find detailed information on the new BPM Analytics functionality (functionalities, implementation guide, user guide, pre-requisites…) ?

    Best regards,
    Jérôme

    (0) 
  3. Kevin Hannah
    Volker,
    The new Display IDoc Details list is a good improvement instead of calling WE05.
    This could be better if the user could have ability to execute a “Delete flag” (Status 68) for the IDoc as an alternative to executing “Reprocess IDoc”.
    Same as can be done currently using Workplace Inbox – Workflow IDoc task.
    (0) 
    1. Johannes Fleig
      Hi Kevin,

      thanks for this feedback. We will check if we can include such a function in the next version of the ST-A/PI component.

      Best regards,
      Johannes

      (0) 

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