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Last week I have talked about the challenge to align business departments expectations and project team objectives for the first days of an SAP GoLive. Gaurav Patwari asked for more details about that planning.

Still to be mentioned, that the KPI planned, but more, the business departments expectations were met in the Brazil GoLive, which I reported recently. The plan for this one contained, but was not restricted to elements as follow:

  • Review customer settings
  • Select the first 5 sales orders to be delivered on the first day
  • Review all kind of master data for those 5 orders (customer, customer info record, QC data etc.)
  • Create sales orders selected
  • Check any booking document in detail !
  • Create other sales orders
  • Prepare first delivery
  • Create delivery documents, send out to customer. Check any booking document in detail !
  • Create invoice, nota fiscais etc.
  • Check the whole process (booking and invoice)
  • Continue to select the next sales orders
  • same steps as before 
  • Continue to work on the next sales orders (incl. the consignment sales orders)
  • Create the first 5 purchase orders
  • Review all kind of master data for those 5 orders (vendor, vendor info record, QC data etc.)
  • Start production
  • Book consumptions
  • Check any booking document in detail !
  • Create requirement / start production supply
  • Continue to work on sales orders, purchasing, production
  • First goods receipt  Check any booking document in detail !
  • Intracompany processing
  • Intercompany processing

And, do not forget the daily wrap up and the evaluation of errors!

What else is important about managing business expectations? In my projects I found it always helpful, to have a clear agreement with my customers business departments and IT department about the period of time for GoLive support. This might be 4 weeks, or 2 weeks. But always consider a strong plan for the first month-end closing.

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