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Enabling the Decision Maker – Agility through Simplicity

In todays world technologies seems to emerge in silos. Business productivity software, enterprise software, Twitter … Imagine you could bridge the world of unstructured data ( E-Mail, Text, webpages ) in Business Productivity Software and Enterprise software and Command & Control Systems.

E-mail exchanges are pervasive within defense organizations; rarely are they viewed as value-added by decision makers. Rather, it is a communication necessity that is not integrated with other aspects of decision making. It is then imperative that e-mail users be provided with higher contextual information relating to e-mails in order to improve decision making. For example, when sending e-mails, content is a static snapshot of the situation rather than the actual one when the receiver reads it – either for the first time or revisits it some time later. Similarly, when receiving e-mails, the reader has to manually jump to other systems to get the current situation unless the sender has provided that link in the e-mail.

The SAP Research Project ThingFinder + MS Outlook = happier enterprise information workers – such as Microsoft Office applications and web browsers – and enterprise systems.  It connects portions of processed documents – viewed, created, sent, received – in business productivity software, that  contain sufficient information, to data objects and activities of enterprise systems automatically.  YOWIE uses entity recognition methods to provide relevant services to end users.  YOWIE’s current architecture allows creation of a system that is independent of any particular implementation of business productivity software and enterprise system agnostic, using an SOA-based approach.  It’s based on SAP Business Objects’ Thingfinder – Entity Recognition).

At the 14th International Command and Control Research and Technology Symposium 2009 in Washington DC, we discussed in our paper how this applies to Command & Control and purport that this approach leads to “position 5” shared understanding and dynamically adaptive – in the C2 maturity model

At SAP TECHED 2009 in Phoenix YOWIE participated in the Demo Jam and made second place. Showcasing how to reduce the Decision Cycle ( Observe – Orient – Decide – Act ) by processing a simple Email.

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