Over the past several years, many people have asked folks from SAP Education the same basic question - "I am new to SAP so what is the best way for me to learn how it works?" Since my focus within the North American SAP Education group lies with the functional applications, the question I hear most often is "I am new to SAP so what is the best way for me to learn the functional modules?" To me, that question has two distinct parts that need to be answered:
Let's start with the training methods available to teach the required content. Before a training solution is proposed to a customer, we have to first understand the different ways in which people learn because we cannot assume students fall into the "one size fits all" category of learning. Just look at the staggering number of options available to learners today:
My colleagues at North American SAP Education work very closely with our customers and partners to understand their learning requirements in order to synchronize the training method with the training requirement. In addition, SAP Education's Regional Portfolio Management teams work tirelessly to develop as many training solutions in as many different delivery options to satisfy the varied options required by our customers. For example, does it make much sense for folks to attend a weeklong class for a two hour topic? In that case, e-Learning or recorded classroom session might make much more sense. On the flip-side, instructor-led classroom training may work very well for large audiences who require extensive amount of training. Think about it - there is no right or wrong answer - the training delivery method needs to fit the person/group and the content required.
Next, let's address the content required to learn SAP's functional modules. Similar to the impressive number of training delivery options available, there are as many functional applications that one can learn. SAP's functional solutions encompass the types of applications required by most companies:
OK, these terms might sound somewhat familiar but where do we go from here? Depending on the role you serve within your company - implementation team leader, team member, architect, application consultant, support, or end user - we may have to get a little more specific and dig a level below these applications. Unfortunately, there isn't enough space within this missive to dig too deeply into any one of these areas right now however, if you are beginning to sense a sequel or two (or even more) is coming your way, you are correct!!
Before you begin with the training specific to your role, there are two courses that I would suggest you (as a functional application person) take to start your SAP Education learning experience: SAP01 - SAP Overview and TERP10 - SAP ERP Integration of Business Processes.
However, let's back up for just a second before we discuss courses. In the SAP Education world, training courses are described as either Level 1, 2, or 3:
Now back to the courses, SAP01 and TERP10.
Before any functional (or technical) person begins to work within the SAP environment, it is a best practice to attend SAP01 course. SAP01 is written as a level 1, 3-day instructor-led class designed to:
SAP01 consists of nine units which include instructor lecture, demos, and hands-on practice of navigation and business processes.
After taking this SAP01 course, you will be able to understand and be proficient in SAP terminology, navigation, and business processes and integration capabilities. Going back to the delivery options for a second, keep in mind that SAP01 can be delivered through multiple delivery options:
The real hidden gem of the SAP Overview curricula is the TERP10 course. The TERP10 course is written as a level 2, 10-day instructor-led class and is well worth the investment because it really has something for everyone. New and experienced SAPers will be able to learn and become certified on the detailed business processes inherent to SAP (certification exam C_TERP10_60). New users will learn how the individual SAP module functions and transactions relate to the broader business processes like Procure to Pay, Order to Cash, and Plan to Produce while experienced users of SAP, who may have spent their entire SAP careers focused in one functional area can expand their knowledge of integration thereby making themselves more valuable from a career perspective. The biggest thrill of my teaching career came when I taught TERP10 to a team of IT administrators. It was an incredible experience for me as I watched the lightbulbs so off for them as we discussed the functional aspects associated with their highly technical SAP world.
The goals of the TERP10 class include:
TERP10 consists of fifteen units and six appendices which include instructor lecture, demos, and hands-on practice of navigation and business processes. Most units discuss the organizational levels and master data associated with it's particular function.
After taking the TERP10 course, you will be able to understand and be proficient in the SAP logistics and financial business processes as well as the use of SAP's analytical functions. Going back to the delivery options for a second, keep in mind that SAP01 can be delivered through multiple delivery options:
So class, what have we learned thus far? Hopefully, you have a better sense of the available training delivery options and the different types of SAP courses. More importantly, the beginning of your functional SAP training should start with SAP01 and TERP10.
In later blog installments, I will focus on the educational opportunities to be gained through the Enterprise Resource Planning (ERP), Customer Relationship Management, Supply Chain Management, Supplier Relationship Management, and Product Lifecycle Management curricula options as well as provide some training recommendations along the way.