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Distribution Companies operating in liberalized markets are getting more and more under cost pressure, as grid usage fees are being cut by regulation.
Furthermore, unbundling of formerly integrated utilities has been imposed by law in most European countries. The result is that complex collaborative service processing is on its way causing additional costs.
The challenge for the distribution companies now is to develop strategies to secure or even develop their future businesses.
Automation of collaborative service processing as well as streamlining core DSO processes and methodologies can be seen as possible cost cutting solutions.
Recently SAP has not only undertaken time-intensive roll-in on the above mentioned topics, but also elaborated instantly applicable solutions that I want to present here to you:

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