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How to Add Your Own Icons to the SAP CRM Interaction Center Toobar

As of CRM 7.0 it is possible to use icons (or a combination of text and icons) in the buttons of the Interaction Center communication toolbar. In this short video we will see how to quickly and easily add icons to the toolbar buttons. Note: John Burton is out sick this week. Filling in for him is the fearsome pirate captain “Low-Carb”.

Click here to watch the video tutorial.

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  • By popular demand, I have resurrected this old post from the grave and fixed the broken link so that you can now again listen to Pirate Captain Lo-Carb explaining how to configure toolbar buttons in the SAP CRM Interaction Center. Arrg.