Understanding the Business Experience
In way of introduction, I am Chris Sieverts and have been working with and managing BusinessObjects environments since 4.x. I’ve also been pretty passionate about bringing people together both on-line (BOB) and on-site (I head up the BONYMAUG user group in NJ-NYC) to learn from one another.
I’d like to begin getting to know and understand your challenges with the following topic –
How do we know what applications are being used? How can we manage what we cannot see and measure? The application owners and DBA’s can share what they know from their own perspectives but tying these islands of understanding into a unified context to provide the necessary insights is just not possible. Not only would it be a struggle to find common points of reference but the performance hits that many native audting solutions cause lowers the value of the data they capture. Then there is the next logical question of how do I act on any analysis?