In part 3 of How to improve your SAP CRM E-Commerce support I will give some suggestions on how find solutions to common problems that have been reported or commonly sued notes in the application area.
This will involve the use of the E-Commerce wiki to introduce new issue and the eCommerce FAQ to assist customers during their implementation.
Through the user for the SCN Wiki , Web Blog and Forums we hope to assist customers during the implementation.
Commonly used Notes.
http://wiki.sdn.sap.com/wiki/display/CRM/Most+commonly+used+notes
FAQ.
http://wiki.sdn.sap.com/wiki/display/CRM/eCommerce++FAQ (please help in updating this page ).
Each of these areas will be updated weekly and are available to be edited and updated by the wider SCN community. Together we can help improve information sharing .
