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Author's profile photo Former Member

Enterprise Mobility – A Strategic Necessity

Imagine running a business without using any business software (includes custom built solutions and POS as well). Entry of enterprise software, roughly four decades ago, was the beginning of the end of such a nightmare. In its early days, enterprise software made collecting and organizing data easy. Besides, it also provided the soft-infrastructure to improve productivity. Then came business processes and then analytics. Today, it has become virtually impossible to run a business efficiently without the help of suitable software – be it financials or payroll or CRM or supply chain or POS or any other part of a business. Even more valuable are the insights that are provided by the various BI Suites. But is that all it takes to run an efficient business tomorrow? Will all this be sufficient to remain competitive? The answer is a big ‘No’!

Some of the key drivers that shape the next generation businesses include:

  • Shorter turn-around times for informed decision making
    • In today’s competitive world, it has become absolutely essential to make the right decisions fast. To make the right decisions, we need up-to-date data; and to make the decisions right away, we need tools that enable us to act on the business – irrespective of where we are.
  • Deeper insights based on real-time data
    • Business intelligence solutions help in analyzing business data to find patterns, spot opportunities, predict sales and provide a host of other insights into the business. With the business environment becoming more and more dynamic, it is important that the insights are based on real-time data (not historic). Insights not acted upon are nothing but wasted opportunities. So, it becomes even more important that these insights are passed on in real-time for decision making.
  • Sustainability and Operational efficiency
    • Paper based offices might soon be a thing of the past. However, a significant portion of information originates outside the organization’s physical boundaries (for example, forms used at an offshore centre, the sales team, marketing campaign results, etc.). Capturing all this information outside the organization on paper, and then transferring the same to the enterprise systems for further processing, is highly inefficient. Not only does such a process degrade the operational efficiency, but also results in large amounts of paper work, thus increasing the carbon foot-print of the organization. In short, to create a sustainable, operationally efficient organization, it is important to keep the cost of information transfer as low as possible while increasing business user productivity.

Enterprise mobile solutions are one step in this direction. Keeping in mind that most business users are not restricted to the organization’s physical boundaries, faster decision making, backed up by real-time data and insights, is possible only via mobile solutions that connect to the enterprise systems seamlessly and allow real-time information and decisions to be exchanged with the business backbone.

SAP NW Mobile, together with Gateway to SAP NetWeaver Mobile, is a platform that enables secure access to business data in seamless online-offline scenarios. Some of the key features of the platform include shared data access, conflict resolution, authorization and identity management, powerful data distribution based on the business data and scenario (more Distribution Modeling in Data Orchestration Engine – 1 & Distribution Modeling in Data Orchestration Engine – 2), standards based device connectivity options, comprehensive administration and monitoring portal, etc. Further, the model based development paradigm greatly reduces the time taken to develop, deploy and manage mobile applications.

More information about SAP NetWeaver Mobile and Gateway to SAP NetWeaver Mobile can be found here.

Gone are the days when enterprise mobility was considered a luxury. Today, enterprise mobile solutions have become a strategic necessity to make a business ‘best run’!

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      Author's profile photo Former Member
      Former Member
      Hello Ramalingam,

      I agree with you that mobility is a must for any serious business and that no company should stop after implementing push email.

      However I don't think that NW Mobile 7.1/DOE alone can satisfy customers. Why? Most customers use non-SAP systems as well. I know that the DOE can connect to them, but there are other frameworks that do this job faster and better. Also the DOE can directly only connect to Win Mobile and Win32 devices. Using the custom channel is not an option IMO because you need to create the whole client from scratch (persistence, delta determination, ...).

      I would suggest to go with the Sybase Unwired Platform (SUP) and to use either JCo or the DOE connector to access SAP and WebServices/JDBC to connect to non-SAP systems. Then you have the best of both worlds. And SUP comes with Afaria, the leading device management software. SUP supports all major device platforms: Win Mobile, Win32, Blackberry and iPhone out of the box.

      So I agree with you - using the DOE is a good idea because it is a great middleware - but don't use it alone, use it in combination with SUP and you will have a kick-*** setup!

      alex

      Author's profile photo Pierre Dominique
      Pierre Dominique
      Hi Alex,
      SAP NW Mobile 7.1 is really powerful but as you pointed out it only support Windows platforms on the client side.
      SAP just can't provide a SAP NW Mobile client for each platform. However they should develop a basic client for each major platform and give it to the community "as-is". This approach would work with open platforms such as Android.
      I'm afraid if they don't provide new clients or encourage/help us (customers, partners, the community...) to develop new clients, SAP NW Mobile will just die.
      Regards,
      Pierre
      Author's profile photo Former Member
      Former Member
      Blog Post Author
      Hi Pierre, Hi Alex,

      Thanks for your views. SAP NW Mobile 7.1 ships a java based client framework and one for PDAs as well. But, yes, like Pierre poitned out, it will not be possible for SAP to ship a client for every platform. That is the precise reason and use of the multi-channel access capabilities of DOE.

      Further, with the just released "Gateway to NetWeaver Mobile", it will be possible to build mobile applications on top of DOE easier. The semantics are simplified and the interaction is based on the WSE standard (so, there is out-of-the box support to develop applications that run on BlackBerrys). Developing mobile applications will be possible on any platform that can consume the WSDLs exposed from DOE.

      I totally agree to the views on partner-enablement and community development - because that is what will help in the long run. There is already a lot of initiatives going on in this area. However, SAP should still explore more ways to engage more effectively.

      Meanwhile, do explore the Gateway to NW Mobile.

      Thanks,
      Ram

      Author's profile photo Pierre Dominique
      Pierre Dominique
      Hi Ram,

      Is Mobile Gateway available for non SAP CRM customers? And is it usable for non CRM scenarios?

      A blog or an article on Mobile Gateway would be great, we don't have much details regarding this product.

      It's good to see that you guys keep on posting interesting articles/blogs on SAP NW Mobile 7.1 lately. Thanks!

      Regards,

      Pierre

      Author's profile photo Former Member
      Former Member
      Blog Post Author
      Hi Pierre,

      Yes, Gateway to NW Mobile is an add-on to the NW Mobile platform. CRM is only an application that runs on top of the Gateway. It is very much possible to build mobile applications for any scenario using the Gateway.

      Also, articles and blogs on Gateway to NW Mobile will start flowing soon.

      Regards,
      Ram

      Author's profile photo Former Member
      Former Member
      Now we are trying to developing mobile application to display BW data,can you give some suggestion? How can we design the architecture of the application? what's the good method to get the BW data and display on the mobile? And the authorization how to design?
      Thanks !