SAP Active Global Support is the 2009 winner of the SSPA (The Services and Support Professionals Association) Award, for Excellence in Partner Management! The award was presented at a Technology Services World Conference in Las Vegas on October 21st, and Anja-Christina Bruehling, SAP VP of Active Global Support Partner Management was there to accept the award. There were over 15 companies who applied for this award, and SAP defeated Cisco for the top spot. SAP Active Global Support manages Run SAP partners for adoption of end-to-end support standards into the market to standardize the ecosystem, SAP Integrated Support partners for our software solution partners, Value Added Reseller Support partners for Channel partners and Delivery partners for resource augmentation of support.
The SSPA STAR Awards are prestigious peer-recognition awards that honor companies that demonstrate ongoing, high-level commitment to delivering world-class results. Companies seeking this award must pass a rigorous review by a select industry committee, providing specific baseline data, a detailed description of the process, performance metrics, returns and benefits, and other information about what makes their best practice unique. The Service & Support Professionals Association (SSPA) is the largest and most influential association for technology service and support professionals.
Since its inception in 1990, the STAR Awards have become one of the highest honors in the service and support industry, acknowledging the contribution of companies of all sizes to the continual improvement of service and support delivery industry-wide. Winning a STAR Award means that you and your support organization have been acknowledged by your peers as being among the best in the business.