This session is to share experiences and lessons learnt from simultaneous multi-country (across continents) Global Rollout. The challanges faced were both technical (parallel releases in different stages of development / configuration, staggered test cycles for multiple countries) as well as Organisational (best way to manage Cutover in multiple countries simulatenously). To facilitate the Rollout the Project Organisation Structure was modified to separate Design/Development activities from Deployment with separate teams. The Cutover and post Go-live Hypercare Support responsibilities was suitably restructured. Added to that is the tight integration between Onsite and Offshore teams.
Speaker: Somnath Manna
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