Recently, I found a funny set of BPM-related cartoons on a blog from Gartner Analyst Daryl Plummer that discuss “the emotional side and the analytical side” of BPM projects (Unfortunately, I couldn’t read the research note that accompanies the cartoon).
Note: Look at the blog to see the full set of cartoons
I thought it was interesting that a male figure represented the emotional side of things – going against the usual gender stereotypes. The association of “emotions” with an emphasis on culture and organization is also intriguing (Obviously, this focus is referring to organizational change which is critical for success of BPM).
Not only did I find the cartoons amusing but I was reminded of a discussion that we had on SCN last year about Geeks and Suits relating to different “personalities” involved in BPX projects. Before reading the Gartner cartoons, I really hadn’t thought of conflicts between emotions and analytical character traits in BPM projects. I tried to combine the two perspectives – for example, do “Geeks” represent the emotional or the analytical side of BPX work but couldn’t quite make a decision if the two perspectives were talking about the same thing or just describing different aspects of process improvement projects.
Why don’t you take a look at the cartoons yourself and make a decision on your own if this perspective enhances our existing understanding of the BPX or whether we must expand its definition.
Note: Lately, I’ve been spending time exploring BPM communities from other software vendors and analysts and I’ve discovered very interesting content. I’m trying to surface this content from these other BPM-related communities in SCN, because I feel that synergies between SCN and these other communities is very important