Good news, BTW – my current project may not involve the de-imp of SAP.
But that leads to what prompted me to make this post.
Let’s face it – there are very few prospective SAP customers who are “top-down” enough to corral all the pesky critters that compete with each other to try and influence the details of an implementation.
And as a result, SAP implementations suffer (regardless of who’s doing them) because more time is spent in internecine intra-customer warfare than anything else.
So – suppose SAP were to buy a facilitation firm and tell prospective customers that if they use it during the early stages of the blueprining process (or BPM process or whatever it’s called now), then they’ll get a discount of X on initial price or yearly maintenance.
Before my wife assumed her present position as Director of Business Analytics for a major US university hospital, she spent a year or so after her PhD/MBA working for a unit at the university that actually provided facilitation services.
And I gotta say, judging from the stories she’d bring home – if you choose the right method and the right facilitators, facilitation really does work.