EDITORIAL
Welcome to the combined July & 2009 Bumper Edition of the Expert on Phone Newsletter.
In this month’s abbreviated newsletter you will find a methodology on how to report on tax for received dunning fees, how to manage sales targets, how to set up a field within the PLD such that it always rounds up & much, much more including a summary with hyperlinks to the articles of the last 6 months.
The Expert on Phone Service is being terminated on 31.07.2009 & thus this is the final edition of our newsletter. We hope you found it helpful. You can continue to access past editions & individual articles on the EoP Wiki.
Should you have any comments/feedback regarding the newsletter, please send to eop@sap.com.
2009 Newsletters:
2009 Bumper Edition