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Author's profile photo Kerstin Pauquet

Expert on Phone Newsletter July & Bumper Edition 2009


Welcome to the combined July & 2009 Bumper Edition of the Expert on Phone Newsletter.

In this month’s abbreviated newsletter you will find a methodology on how to report on tax for received dunning fees, how to manage sales targets, how to set up a field within the PLD such that it always rounds up & much, much more including a summary with hyperlinks to the articles of the last 6 months.

The Expert on Phone Service is being terminated on 31.07.2009 & thus this is the final edition of our newsletter. We hope you found it helpful. You can continue to access past editions & individual articles on the EoP Wiki.

Should you have any comments/feedback regarding the newsletter, please send to








2009 Newsletters:








2009 Bumper Edition

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      Author's profile photo Zal Parchem
      Zal Parchem
      you have got to be kidding!!!!

      The one truly useful and easy to follow help that provided excellent points of what SAP B1ers needed after gaining initial experience, and it is going away???

      Now whose idea was that???

      Many thanks for the previous editions (but I hope someone re-thinks this one)...


      Author's profile photo Kerstin Pauquet
      Kerstin Pauquet
      Blog Post Author
      Hi Zal,

      it's nice to hear that you found our newsletter helpful!

      As I say above, please send any comment/feedback you have to

      This mailbox is monitored & partner/customer feedback collected.

      Thanks a lot & best regards,