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CRM 7.0 upgrade at Australia Post

Motivation

We are preparing to
deploy a new project and added functionality on the existing CRM2007
platform. So what better time to peform the CRM7.0 upgrade and realise
the cool user driven web application improvements made to the existing
enterprise software application.

 

What gets upgraded?

The CRM 7.0 upgrade will take the CRM2007 server to
CRM7.01. This means you get the CRM Application upgraded to Business suite
Foundation 7.0 and the underlying NetWeaver7.0 upgraded to Enhancement Pack 1

 

h3. My starting point

 

An overview of the upgrade process

The upgrade for both ABAP and Java is synchronized by running the
upgrade programs SAPup and SAPJup. The Java server upgrade is started after the
Configuration roadmap step of the ABAP server upgrade is completed. Ensure the J2EE Engine is up and running, do not stop the J2EE
engine manually and let SAPup/SAPJup take control.

 

Upgrade preparation

Upgrade Guide SAP CRM 7.0 SR1 Java

Upgrade Guide SAP CRM 7.0 SR1 ABAP

SAP R/3 Plug-In 2004. (note 181255)h3. Required Upgrade Media

    1. 51036905 – CRM Java Components
    2. 51036855 – CRM Upgrade Export
    3. 51036853 – CRM Language
    4. 51036854 – CRM Components
    5. 51036767 – CRM Kernel 701
    6. 51033402 – CRM Add ons
    7. 51036860 – CRM Upgrade export
    8. 51036861 – NW701 Language
    9. 51036889 – Upgrade Master
    10. 51036862 – New Java Components

h3. ABAP upgrade

When you start, the ABAP installer will ask you for a username, password and role. If you proceed as the administrator, you will be presented with the ABAP SDTGui configuration roadmap.

 

 

h3. JAVA Upgrade

When you start, the JAVA installer will ask you for a user name, password and role. If you proceed as the administrator, the Java SDTGui will start, and it will look a little different to the ABAP SDTGui.

 

  1. [Start the upgrade | http://i27.tinypic.com/59sl5u.jpg
  2. [Prepare | http://i32.tinypic.com/2q8dnjs.jpg]
  3. [Initialization | http://i31.tinypic.com/30iamnr.jpg]
  4. [Extraction | http://i29.tinypic.com/e16kyh.jpg]
  5. [Configuration | http://i25.tinypic.com/2yuaijt.jpg]
  6. [Check | http://i29.tinypic.com/263ui35.jpg]
  7. [Finalization | http://i27.tinypic.com/2cxda36.jpg]

h3. Post Processing steps

    1. SGEN, SICF, SMQR, SMQS
    2. Finalise alloutsatanding SPAU conflicts
    3. Delete old tablespace PSAPSR3700 using BRSPACE
    4. Import EDIFCT table
    5. Backup and switch on Archive redo logs
    6. Activate VMC for IPC

h3.  

Timing


With proper preparation, our upgrade was performed in less than 1 day with total downtime of less than 1 hour. Depending on how many notes and changes you have applied, the longest part of the upgrade will be the SPAU conflict resolution process.

 

 

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6 Comments

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  1. Anil Murthy
    Hi,

      We are upgrading our dual stack CRM 2007 to CRM 7.0. In the prepare phase of JAVA it is asking for the following DVD’s which i am not able to find
    J2EE-CD (NW JAVA CD)
    J2EE-INST (INSTALLATION ARCHIVES)
    UT (USAGE TYPES)

      Any help in this regard will be appreciated

    Regards,
    Anil

    (0) 
    1. Tony De Thomasis Post author
      Anil
      The only media I used are listed in the weblog.
      During the prepare, maybe you said YES to the Add-On request screen. Otherwise looks like you may be going from ABAP stack to dual-stack?
      Cheers, Tony.
      (0) 
      1. Anil Murthy
        Tony,

           Thanks for your prompt response. We are already on dual Stack and it is asking for those media while running the JUP (prepare). I have already completed the Check phase of the ABAP stack

        Regards,
        Anil

        (0) 

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