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Author's profile photo Former Member

Configuration for forwarding Alerts as Emails

The objective of this blog is to provide a step by step approach of how an alert can be forwarded as an email in SAP PI / XI .


Reference to configuration of the alerts; i.e. creation of Alert Classification, Alert Category and Alert Rules can be taken from the link :


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We will proceed with the steps following once the alert reaches Alert Inbox in Runtime Workbench.





Enter T Code SU01, enter the User ID and goto Display. Under the Address tab, assign the Email Id of the recipient of the alert.




Enter T Code SCOT for SAP Connect Administration and click on SMTP under INT




Enter the description under General Information. Enter the details under SMTP Connection like IP address of your Mail Host, Mail Port and Code Page




Under Supported address types, select the check box Internet and click on Set push button next to it. Enter your domain in the Address area as *XYZ.COM, as shown in the below snap shot. Click on continue.





Now Goto Settingsà Default domain and enter your default domain over here.




This completes our configuration in SCOT Transaction.



Goto Alert Inbox in Runtime Workbench and click on Personalization tab and under the Time-Independent Delivery, select the check box Mail.





Now when an error message is generated in XI, an Alert will be triggered in Alert Inbox.





Enter T Code SOST and under tab Send Status, check all sent request sent via Internet to the Email server.





Finally if the entire configurations are done accurately, the alert will be forwarded to the Email address maintained in SU01.





This completes the activity of configuring SAP PI / XI to forward generated alerts as emails.

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      Author's profile photo Daniel Graversen
      Daniel Graversen
      Thanks for a great blog. I'll remeber it next time i have to get the mail alerts working.
      Author's profile photo Former Member
      Former Member
      Hi Pravesh,

      This is very helpful stuff and steps are depicted clearly on the settings for email ..

      Keep on blogging !!


      Author's profile photo Former Member
      Former Member
      Hi Pravesh,
      thnkx for sharing your knowledge on alert config.
      it is really helpful stuff for those who are newbie in XI/PI.

      Prashant Malik

      Author's profile photo Former Member
      Former Member

      Had a question on this topic. How can I determine the Mail Host IP and domain name for Lotus Notes used by my company? Is there a way I can check it myself in Notes.

      Thanks in advance,

      Author's profile photo Former Member
      Former Member


      question. How can i include in the email body actual message PI trying to send?