As you may have noticed, we recently added a new rating and review functionality to library content.
As the project and product manager for this new and exciting feature, I wanted to share my vision of why we need ratings in our communities.
As community members, we have many ways of giving your feedback on blogs, forum posts, wiki spaces and more…but what about other types of content? What if you:
- just read a spectacular article?
- attended an exceptional webinar?
- discovered that one of our eClasses to be, well, not so great?
Community members can now rate content with their feedback.
Simply go to the item’s cover page and rate and write a review…it’s that easy!
With this new functionality, the community has a new way of navigating the massive amount of content available in our virtual library using direct feedback from other community members.
For example, I would be much more interested in reading a highly rated article because this would mean that someone from the community has already read it and found it valuable, versus a poorly rated item.
This will also help the content owners determine quality standards: they will be able to see what the community considers to be good and keep moving in that direction.
Meanwhile, content that is poorly rated will compel its authors to improve.
During the next few of months, we will see our rating system grow and evolve with additional functionalities and content types added.
I invite you all to use this feature.
Please feel free to share ideas on how we can improve.