The SAP Community Network team is always looking for great stories of customers finding value through participation in our communities. In this short video, we have Procter and Gamble’s Order Management Solution Owner, Dr. Dietmar Giljohann succinctly describing the rationale for participation, and the benefits derived, from two communities.
Hear how he joined an Enterprise Services workgroup to collaborate on a product tailored to their needs of increasing the efficiency of their sales order process. Also, he participates in the SAP Developer Network to connect with peers, addressing issues and accessing expertise. Here are a couple of key quotes that summarize his point of view :
Because of Procter & Gamble’s participation in the Enterprise Services Community project, we expect significant user productivity savings by effective use of cockpits, from which the majority of sales order-related transactions can be executed by the users.
The SAP Development Network provides an invaluable network that connects me to peers and insights from other perspectives, so it helps to resolve my problems quickly and efficiently. And as a consequence it reduces our overall cost to run our SAP systems at P&G
Dr. Dietmar Giljohann, Global Solution Owner, Order Management in Supply Network Services, The Procter & Gamble Company