Welcome to the May 2009 edition of the Expert on Phone Newsletter. This month, we would like to introduce you to our newly-updated Popular Links section on the newsletter document. We have included many direct links to useful pages on the Service Market Place. They can be helpful shortcuts. This month’s newsletter focuses on the payment and dunning wizards. What’s more, it shows how to address system messages appearing in the Landed Cost function in relation to their journal entry postings.
Should you have any comments/feedback regarding the newsletter, please send to firstname.lastname@example.org.
- Error Message: Date deviates from permissible range [Document Name – offending date] [Message 173-11]
- Why are zero value journal entries found on a customer’s account statement and how can they be excluded?
Click here for the full document.
Please note that we will endeavour to keep this document up to date, but for the most current information please refer to the individual wiki articles: