The Run SAP methodology is ASAP for operations. It is also an integral part of SAP Enterprise Support. It provides a methodology to enable you to optimize the implementation and ongoing management of end-to-end solution operations. The focus is on application management, business process operations, and administration of the SAP NetWeaver® technology platform. Run SAP contains the roadmap to implement the standards, the standards to operate your SAP systems, the tools, the training and the operation services. The road map provides not only what needs to be implemented but also information about how it needs to be implemented, in the form of implementation methodology documents and best-practices documents.
You need not only to successfully implement SAP® solutions but also to manage the operation of the business processes after going live with the software. Therefore, you need the SAP standards for solution operations to run SAP solutions, as well as the methodology for the implementation of those solutions. Having the end-to-end solution operations implemented successfully, you will realize a reduction of your total cost of operations and a faster return on your investment, which will ultimately increase your business value.
With the SAP standards for solution operations, you gain defined standards for important operations processes within a company’s business and IT units. These key standards and practices address the needs of business process experts – the stakeholders responsible for the design and execution of business processes – and of IT departments charged with ensuring that the services provided by the SAP solutions are available for business users.
Each standard contains best-practice procedures on how to run the individual tasks, explanations on which tools from SAP Solution Manager should be used, and available training and services that support the adoption of the standard SAP Solution Manager is the application management solution that enables you to implement end-to-end solution operations. With SAP Solution Manager, you gain the support of several functions required to run operations, such as root cause analysis, change request management, business process and system monitoring, service desk, and minimum documentation. Run SAP methodology is available with SAP Solution Manager. .
SAP has a vested interest in ensuring that every support organization can successfully run the business systems that support the business processes. With Run SAP, the SAP® Active Global Support organization has taken steps to define a clear, shared methodology
for the ongoing management of the end-to-end solution.