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We continue to experience great momentum with our SAP CRM social media channels – Twitter, Facebook, YouTube, Flickr – in addition to this CRM BPX online community. Since our launch in March this year, we are very pleased to have over 850 Twitter followers, 600 Facebook fans, 6,424 YouTube video views – and the strong and growing CRM BPX community. 


We’re now happy to announce the launch of a new blog called ‘SAP CRM Voice’ to discuss insights and perspectives on CRM business strategies and trends.  We invite you to this blog to participate in topics discussing the role customers are now playing in shaping companies’ business strategies, and how organizations are trying to address challenges arising from new customer demands.


These social media channels are designed to enrich your CRM experience at SAPPHIRE09 and beyond.  Here’s how you can participate:



We encourage everyone attending SAPPHIRE09 to stop by the Customer Value Network pod. 


If you can’t make SAPPHIRE09 in person, be sure to check out Insight at SAPPHIRE  – the virtual component of SAPPHIRE09.


For newbies – instructions for working with Facebook, Twitter, YouTube and Flickr are here:

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