Welcome to the April 2009 edition of the Expert on Phone Newsletter.
This edition brings you tips & tricks which will help you to use bank statement processing (BSP) successfully. In BSP we show you how to include bank charges and incorporate valid cash discounts during bank statement processing. We also show you how to troubleshoot BSP during the ‘Finalise’ stage. In this edition you will also find valuable information on DTW, XLR, stock, customisation of approvals and emailing. Should you have any comments/feedback regarding the newsletter, please send to firstname.lastname@example.org.
Click here for the full newsletter carrying all 10 articles. Please note that we will endeavour to keep the document up to date, but for the most current information please refer to the individual wiki articles above. For past editions please see the EoP_Wiki_Homepage.