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The SAP Community Network provides members with virtual online gathering hub for sharing information & content, meeting up with your peers and foster the communication, interaction & collaboration. Recently, I took a close look at content and information sharing on the SCN and found out that many valuable articles, blogs, whitepaper, forum threads and etc. were buried in the ocean of information and content. In order to increase the visibility of your shared content, it would be better to share your information via different social media tools. For instance, a white paper is shared; you may also consider writing a blog about the white paper, creating a podcast/video blogging, initiating a wiki page to discuss it with your peers and etc. More importantly, cross-links need to be inserted in the different sharing. Follow up in-person meeting can be also set up at TechEd or TechTour. I think the whole process is very similar to the film industry. Teaser or trailer (blog?) will be broadcast via TV or Internet before movie is shown, movie poster (banner) will be on the bulletin board or bus, film review (blog or wiki?) will be published on the paper or internet, movie release conference (TechEd or Tech Tour?) will be held and broadcast. Short text message participation will be kick started (like tweet during the SAP Business Suite 7 launch). Corresponding game (wiki discussion, round table sessions and etc.) is produced afterwards. The more content and information you share, the more communication and interaction occur, the more awareness will grow for shared content, the more people will consider solutions or products, the more returns and value you will get.

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  1. Prateek Raj Srivastava
    I totally agree with your point about some of the best articles buried up in the ocean of content.
    The cross reference suggested by you could very well bring it up to certain extent. I just wanted to clarify if it does not add up to redundancy of materials on SCN. In that case, how effectively the Search facility would dig out the relavant material? Could it be the case wherein Search will show all the similar articles with almost similar content first and due to that several other articles are pushed down in the list?

    In addition to that, the point hunters may very well grab this as an opprtunity to encash some points through various medias.

    Best Regards,
    Prateek

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    1. Shengtao Tan Post author
      Hi, Prateek
      Thanks for your comments. When I was writing this blog, I was also concerned about negative part, especially the points hunter. I believe everything has two sides. I believe the virtual world is very similar to the real world. In the real world, when economy develops, bribery and corruption also occur. When sub-prime mortgage was created, the whole economy was revved up. But because of lacking of auditing and regulation, as well as human’s greed, the economic crisis occurred. Almost everything has been back to the original place, or even worse, such as Iceland, Lehman Brothers and etc. However, at the end of the day, economy still needs to be developed.
      Valuable content sharing is definitely encouraged. Solid and comprehensive regulation is also required to prevent negative part from happening.

      Cheers
      Shengtao

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      1. Prateek Raj Srivastava
        Hello Shengtao,

        The statements you made sends positive vibes throughout and I am sure this would actually discourage the point seekers.

        As you mentioned, a regulatory authority maintaining the content will play an important role ahead. I guess they should be ready with the loads of responsibility coming further. I have already seen the moderators very busy in clearing the mess. 🙂

        Best Regards,
        Prateek

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        1. Shengtao Tan Post author
          Hi, Prateek
          I think that an effective and practical approach needs to be adopted in order to prevent wrong behaviors on the community. Otherwise, the moderators will be outresourced.

          Cheers
          Shengtao

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          1. Prateek Raj Srivastava
            >> Otherwise, the moderators will be outresourced.
            At present they are the community members already from various oraganizations.
            Do you mean to some third party organization?

            Was that a serious remark which is into consideration? Sorry, if I misunderstood it. 🙂

            Best Regards,
            Prateek

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            1. Shengtao Tan Post author
              Let’s calculate in this way, if every 100 member contribute one piece of content daily, there will be 15 thousand pieces of content on the SCN daily. It takes 2-3 minutes to read through every piece of content, and then there will be 30-45 thousand personal minutes, i.e. the resource of 62.5 – 93.75 man-days is required. What if every 2 member contribute one piece of content daily? Consequently, moderators resource might not be enough. That’s my concern.

              Cheers
              Shengtao

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