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Web 2.0 for security with citizens and Government

During the 2009 Inauguration, reports of over 57 agencies combining resources, and  with dozens of operations centers together creates a huge ‘ad-hoc network’ of communications and information sharing among law enforcement, intelligence, emergency management, and security and defense officials.  

With Web 2.0 capabilities, virtual tourists may be able to see and experience much of the events while sitting in their favorite chair with their beverage of choice.   For example, you can use twitter to follow inauguration events, or if you are actually attending and carrying a mobile device, there is inauguration information available using twitter or facebook or even mashups from other partnerships.

Likewise, government organizations can use this technology, not only for major security events, but also for incidents, both planned and unplanned.  Bill Grabner identifies Five Best Practices for Government during emergencies, which highlight areas that web 2.0 tools can help to solve using internet.   For governments, it also represents a paradigm change, where security officials on the street may not need to rely on voice communications for situational awareness.  The reports submitted and exchanges are managed through security platforms which efficiently provide officials the ability make faster decisions with better information.  Among other firsts, this inauguration may indeed be the first in the use of web 2.0 to improve the security of the community!

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  • Of course the “adhoc networks” of the web enjoying their favourite beverages in the comfort of their homes do bring other risks with them, as Obama, Britney Spears and Bill O’Reilly recently discovered… 😉


  • Web 2.0 does appear to be playing an increasing role in raising community preparedness, enabling citizens to access wikis, mashups & social networking content to gain greater insight into risks, countermeasures and better prevention.

    Using Web 2.0 as part of a real time response to emergency situations, where not only first responders but citizens are active participants through Web 2.0 in consequence mitigation, seems also to be a concept worth further exploration.