Skip to Content

Real Customer Scenarios with SAP NetWeaver Process Integration 7.1

Yes, customers use the latest version SAP NetWeaver Process Integration 7.1 (SAP NetWeaver PI 7.1) already productively! As of November 2008 there are more than 150 productive systems life on SAP NetWeaver PI 7.1, which is by the way in unrestricted shipment since July 25, 2008. Already during the ramp-up of SAP NetWeaver PI 7.1 we carried out several interviews with customers in order to investigate which scenarios they have implemented and what are the key benefits that SAP NetWeaver PI 7.1 provides to them. Find out more information about the key findings with five real customer examples from various industries in the presentation about customer scenarios with SAP NetWeaver PI 7.1; this presentation also includes the main benefits that SAP NetWeaver PI 7.1 provides to the customers.

SAP NetWeaver PI 7.1 is used for a broad range of business scenarios by our customers. Example scenarios from our SAP NetWeaver PI 7.1 customers who we interviewed include:

  • Inventory Replenishment Planning 
  • Electronic invoicing of supplier invoices and logistic services providers
  • Purchase Order Collaboration
  • Exchange of customer data
  • Integration of logistics systems of different electricity providers
  • Electronic order management

The system landscape of our customers is heterogeneous and can consist of many SAP as well as non-SAP applications. Thus SAP NW PI 7.1 is used productively for the integration of non-SAP systems with non-SAP systems, non-SAP systems with SAP applications, as well as SAP- with SAP systems. In fact, one of the first scenarios that went life on SAP NetWeaver PI 7.1 is based on the integration of two non-SAP applications with each other. And the first customer, who went life with SAP NetWeaver PI 7.1, set a high volume scenario productively within 3 weeks and Unrestricted Shipment of SAP NetWeaver PI 7.1 as of July 25 overnight  with response times of around 200ms for an end to end B2B transaction. In other customer scenarios up to 250,000 messages per day with single message sizes of up to 80 MB including an extensive usage of integration processes are carried out via SAP NetWeaver Process Integration 7.1.

SAP NetWeaver PI 7.1 provides many benefits for our customers. Some of the key benefits that we found in our customer interviews are the following:

  • Superior governance with the Enterprise Services Repository, such as usage of process models, and Service Registry for both SAP as well as non-SAP services
  • Great performance via local processing on Advanced Adapter Engine as well as message packaging
  • Enhanced developer productivity, such as re-factoring capabilities in message mapping, modelling enhancements for mappings and integration processes, and faster configuration for local processing on Advanced Adapter Engine
  • New functions, such as XML payload validation
  • Much faster installation (below 3 hours) and reduced sizing
  • Out of the box process templates and integration content available for SAP NW PI 7.1
  • Integrated lifecycle management via CTS+ (Enhanced Change and Transport System)

With these and many other key benefits more and more customers choose SAP NetWeaver PI 7.1 as their central and strategic integration platform. Thus customers replace and migrate 3rd party middlewares to use one integration platform, namely SAP NetWeaver PI 7.1, for both SAP and non-SAP systems.

Find out more information about five real customer examples from different industries in the presentation about customer scenarios with SAP NetWeaver PI 7.1. The customer examples include scenarios with new installation and migration of content as well as upgrade scenarios to SAP NetWeaver PI 7.1. The presentation also includes the main benefits that SAP NetWeaver PI 7.1 provides to the customers. Four of these 5 customers are life on SAP NetWeaver PI 7.1. Besides these real customer examples we carried out further interviews with customers in order to discover certain trends when using SAP NetWeaver PI 7.1. The observed trends incl. some of the planned improvements for the future are included at the end of this presentation. And last but not least, stay tuned for upcoming success stories for SAP NetWeaver PI 7.1!

You must be Logged on to comment or reply to a post.
  • Hi Udo,

    We implemented PI 7.1 for manufacturing industry,
    Our scenario is Production order create/Confirm.

    I want to know how many productive installation of PI 7.1 in india?

    • Hello,

      as of end of November 2008 there are 3 productive systems running in India. We currently see that the adoption is picking up now, especially after SAP NW PI 7.1 has been rolled out (again) at TechEd in Bangalore in November 2008.

      I hope this info helps. Just let me know if you have any further questions.

      Best regards, Udo

      • Hi Udo,

        We plan to implement SAP PI 7.1 in a huge energy company in north Europe. What are your recommendations since such a huge project will be very painful for us?


  • hello Udo,

    In all fairness the truth needs to be told with the pains of upgrade and some of the quality issues with Pi7.1.

    1. Start with a new installation
    The above recommendation given by SAP in most of the cases is really not cost efficient solution. Historically most of the customers who have implemented XI have invested huge amount of dollars into a highly available landscape. So expecting existing customers to do a side car installation is not acceptable.

    2. Governance using process models
    The concept is great, but in reality it is hard to implement and sustain. The ARis based models are memory intensive and also need a large investment into training and understanding of the operations of the tool. In reality, the amount of time spent to apply the governance over the interface under values its usage. From our experience we have found that there is greater resistance in usage when we tried using the new design paradigm.

    3. Integration with CTS+
    This is still file based, which defeats the purpose. The true value of CTS will be realized when we have an integrated transport solution

    4. NWA in PI 7.1
    NWA has been beefed up a lot but it would have been nice to leave the Visual Admin in place for a little time. The transition from VA to NWA is costing some time and training. NWA is also plagued due to the limitations of the browser in which is it launched and often times eats up the memory or hangs.

    5. Much faster installation (below 3 hours) and reduced sizing
    This is something I cannot validate first hand, as it us a lot of pain and bug fixing that resulted in many new snotes during upgrade. Unless it is a fresh install with no upgrade this could have been true, but in an upgrade scenario from 7.0 to 7.1 it took us over 12 hours.

    There are some of the pains and gains of the upgrade that we found out.


    • Naveen,
      This is the first I have heard of a first hand experience of a XI developer / consultant doing a upgrade / fresh installation.

      Maybe you should write a post on your experiences and learnings. Your blog's have always been highly appreciated and widely read in the XI community and we could do with another insightful blog from you.


      • Hello Bhavesh,

        Ya i know a blog is long due from my side. But am actually planning on writing blogs in a wide range of topics which i think will benefit the community. Hopefully i will get them published before end of the year.

        This will also be my message in the ASUG EA Community that i have recently accepted to Chair. If you are interested if you can also follow asug for these topics.


    • Hello Naveen,

      first thank you very much for your detailed response, I really appreciate it! I understand your concerns, but let me give you the following positive information:

      1. Start with a new installation
      There are many pros and cons for both upgrade and new installation with phase out. For example, if you have only a few long running integration processes, this would vote for a new installation and phase out. You can find more information about decision factors for upgrade and new installation with phase out in the How-To Guide published on SDN at
      In the interviews that we did with our SAP NetWeaver PI 7.1 customers we found out that for many customers the pros of the new installation outweighed the cons, incl. the higher costs for having a separate installation of SAP NetWeaver PI 7.1. Some of the factors, why customers choose the new installation option, were the following:

      - Introduce governance and guidelines, such as new naming conventions for SOA artifacts in the Enterprise Services Repository
      - Limit the number of interfaces to avoid redundancies and use re-usable service interfaces instead
      - Implement new functions, such as local processing on the Advanced Adapter Engine
      - Make use of new hardware

      Naturally, for these factors an upgrade can't be provided out of the box. However, if for customers an upgrade is the better option, they can choose this path as well. Both options, upgrade as well as new installation, are supported by SAP. For issues please open a CSS customer message on the SAP support portal.

      2. Governance using process models
      Yes, as with many tools which provide complex functionality, a training is recommended. However, for example at TechEd we provided hands-on sessions on how to work with the process models. Furthermore, there is the training course SOA300 on SOA governance offered by SAP education; for more information check at From the interviews that we did with our SAP NetWeaver PI 7.1 customers, we heard that the benefits of having governance in place outweigh the investments into training. That's why the governance capabilities incl. the process models have been introduced and are adopted by our customers. Of course, at the end it is up to the customers which tool they use for governance. And last but not least for any memory issues, here it would be great if you can open a CSS customer message in the support portal so that our support can take a closer look.

      3. Integration with CTS+
      The integrated transport solution is available with SAP NetWeaver PI 7.1 SP6; for more information see SAP NetWeaver PI 7.1 SP6 is already available for download on the SAP Service Marketplace. Furthermore, for SAP enhancement package 1 for SAP NetWeaver PI 7.1 the integrated CTS+ will be directly available already with SP1.

      4. NWA in PI 7.1
      Regarding the transition from Visual Admin to SAP NWA: I'll take this as an action item for us to provide here additional information where to find the replaced functionality, since some parts of Visual Admin are available in the config tool.
      Regarding the memory and starting issues with SAP NWA, here it would be great if you can open a support message on CSS, so that our development support can take a closer look.

      5. Much faster installation (below 3 hours)
      Yes, please feel free to validate the installation duration time of SAP NetWeaver PI 7.1! You can find more information incl. a demo of the fresh installation of SAP NetWeaver PI 7.1 at Any feedback is highly welcome!

      I hope this information helps. Please let me know if you have any comments or questions.
      Best regards, Udo

      • Hello Udo,

        We are one of the biggest PI customers in North America and an ardent supports and adopters of PI. In fact we have been around since the days of XI2.0 So we clearly knowledge the pros and will support whole heartedly with in the community.

        PI is an excellent product and brings in a great value to any organization that is planning or is currently in an implementation phase of SOA strategy.

        But we are not completely bought into some of the investment directions of PI which when put into different place would have brought more value into the product. More importantly most of the mature and heavily invested customers who understand and have adopted SOA as the backbone of their information agility will face significant back lash with the side car installation proposed by SAP.

        As an update we have successfully upgraded our existing PI landscape to PI7.1. The road was bumpy but the end result is extremely rock sold and we haven't experienced a single issue after the upgrade.

        The message I want to share with the community and hopefully in a blog is "PI7.1 upgrade is worth every penny, PI now is a true ESB."

        Best Regards,

        • Hello Naveen,

          Thank you very much for your response again! Yes, your company is a great adopter of SAP NetWeaver PI, and you are using it for a long, long time now. And your company talked about their successes with SAP NetWeaver PI, Enterprise Services etc. at major SAP events, such as Sapphire, which is really great.

          I really appreciate your feedback regarding our latest release SAP NetWeaver PI 7.1. I would invite you, as of course other customers as well, for any discussions in person, so that we can go into more details. So if you and your colleagues are interested in more deep dive discussions about our latest investments as well as talk about our future directions, please feel free to contact me via mail.

          I am already looking very much forward to your upcoming blog about your upgrade experiences to SAP NetWeaver PI 7.1 and using it as Enterprise Service Bus.

          Best regards, Udo

          • Hello Naveen,

            thank you very much for your response and your blog about your upgrade experiences with SAP NetWeaver PI 7.1! It is really great that you share in such detail and length your experiences!

            I am already looking very much forward to your thoughts about using the ESB aspects of SAP NetWeaver PI 7.1.

            Best regards, Udo

  • Hello Udo / Naveen,

    Thanks a lot for sharing some wonderful experiences on this platform.
    It will be a lot helpful when we are discussing with our Customers, who will be interested in upgrading to PI 7.1.