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Configuring E-Mail Alerts in SAP SNC

SAP Supply Network Collaboration (SAP SNC) is an innovative, Web-based component that supports SAP’s global vision for adaptive supply chain networks. The component, based on the mySAPTM Supply Chain Management (mySAP SCM) solution, supports a range of cutting-edge business scenarios in supplier and customer collaboration environments. SAP SNC provides a powerful and comprehensive means of enhancing cooperation, efficiency, and knowledge sharing throughout the supply chain.


            This web log is about configuration of E-Mail Alerts which are specific to various processes of Supplier Collaboration in SAP SNC.


            This example demonstrates creation of Alerts for New Purchase Orders received in SAP SNC and sending E-Mail Alerts to the Supplier informing him about the new PO created in SNC.


For Configuring a Supplier Collaboration Scenario specific E-Mail Alerts, we need to configure a Message profile with the information of Fields which needs to be sent in an E-Mail.


For Creating Message Profile from SAP Easy Access Menu of SCM (SNC), use the following path.

SAP Menu -> SCM Basis -> Alert Notification Engine -> Settings -> Create/Change Message Profile or T.Code “/SCMB/ANOTMP” as shown in the following fig.




In the Change view Click “New Entries” Button to create a new Message Profile.




Create the Message Profile with the details as shown below.



After Creating Message Profile, add parameters to Profile by selecting the Message Profile and clicking on “Message Parameters” in left side tree. Click New Entries and add Parameters.




After Creating Message Profile, create Alert Profile using Alert Monitor using the following menu Path.

SAP Menu -> SCM Basis -> Alert Monitor -> Alert Monitor or T.Code “/SAPAPO/AMON1”.





In the following screen, select the Button “Overall Profile” to create Alert Notification Profile and Alert Profile.



In the next screen, Use menu Option Goto -> Automatic Messaging




In the Create/Change Alert Notification Profile, click “Generate New Profile” button.



Provide the name and parameters for Alert Notification profile as shown below.





After creating Alert Notification Profile, Click the “Confirm Profile” Button.




Click “Back” button or Function key F3 and create Alert Profile as shown below.

Provide a name for Alert Profile and select the tab “SNC-SMI”. In the Alert types, select Purchase Order and check the items New Purchase Order Item, Change Purchase Order Item checkboxes. Click the “Save SNC-SMI Alert Profile” button under Application Specific Alert Profile.


After creating Alert Profile, the Profile needs to be applied to Suppliers using web UI of SNC using the following Menu Path.

SAP Menu -> Supply Network Collaboration -> Web UIs for SAP SNC -> Special Views -> Customer View or T.Code “/SCA/ICH_C”.



Log on to web UI by providing ID and password. Select the Alert Monitor under Menu “Exceptions”. In the Alert Monitor screen, select the button next to button “Reset” and select option “Save as” as shown below.



In the pop up window provide a Name and select “Partner-Specific” from the dropdown list and click “OK” Button.



Select Supplier Number, Alert Category and Alert Type as shown below and “SAVE” the selection as shown below.




After creating the Selection variant, click “Set Notification” button to create Profile.


Provide the details like E-Mail ID, Message Profile, and Minimum Priority as shown below and click “Save”.


After this configuration, the profile can be tested by sending a Purchase Order to SNC. As soon as SNC receives Purchase Order and E-Mail will be triggered and sent out to Supplier informing him about the new Purchase order received in SNC.

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  • Hi Rajesh,

    Thanks a lot for this weblog. I was looking for something similar.

    I have a few questions though.
    Is it possible to send dynamic content in the body of the email, other than the message parameters defined.
    Also, if we select the message type as MS Excel, instead of Long Text within the message (Not an attachment), can we still send an attachment with the body of the email consisting of dynamic content. If yes, where is this dynamic body of the email generated. I have a need to attach an MS excel to the email alert, as well as create the message body which again will contain dynamic content. (Dynamic content would be a dynamically generated URL and SKUs selected in the Key Figures Grid)
    Also, how do we create custom Alert types. I have a need where I need to create custom Alerts for custom flows. Is this possible?

    Thanks for the detailed steps in the weblog. It was indeed very helpful.

    Thanks and Regards,

  • Hi Rajasekhar,

    Thanks for your blog, I have configured the alerts for PO creation, validation and I can see email alerts for PO Creation however I can see the alerts for PO Validation/Errors eg. error while creating purchase order in SNC, tolerance issue etc.

    Please help.

    • Hi Nishant,
            We have some more config steps in web UI of SNC. While configuring Notification profile in web UI of SNC, select the Alert Type and Alert Ctaegories in Selection screen before saving Notification Profile of Web UI. Please create a new profile with these selections and let me know, if you still facing the problems.


      • Hi Rajasekar,

        I have done the necessary config and alerts are also triggering.

        What are the consequences if i am not able to do application specific alaert setting.

        As of now i am not able to do application specific alert profile as it is giving me message taht “No Alert profile implementation class set for application SMI…as per your step that you ahve mentioned , when i am trying to do Applicaiton speific profile maintenance, i am not able to view neither in tabular form the one which you have shown neither i am able to see any alert types in SAP SCM SNI ..application