I just saw this webex for tomorrow and thought the community may have interest:
The Future Is Here: SAP Customer Relationship Management – Webex
Date and time: Tuesday, October 14, 2008 1:00 pm
Eastern Daylight Time (GMT -04:00, New York)
Jeff Eberhart, Director, CRM Customer Value Network, SAP Americas
Rick Moore, Senior Manager, IT Business Solutions, Intervoice Solutions for Convergys
Lisa Dunnette, IT Business Analyst, Intervoice Solutions for Convergys
Duration: 1 hour
If your organization has a current CRM initiative or is considering an upgrade to its SAP Customer Relationship Management (SAP CRM) application, then this SAP Webcast series is for you.
Rick Moore and Lisa Dunnette from Intervoice Solutions for Convergys will discuss their upgrade to the latest release of SAP CRM.
They’ll speak about how they are using it to provide their sales force with management solutions via a new user interface that improves user adoption; to drive incremental ROI; and to make better decisions in real time.