The SAP NetWeaver Support Platform is an open platform to develop and run small utilities (known as plug-ins) that perform support oriented activities on any and all components of NetWeaver. The Support Platform comes with built-in plugins that helps you get information, diagnose problems and more.
You can see more on the current implementation of The Support Platform Support Platform: A Diagnostic Tool and So Much More.
We would like to get your valuable thoughts and feedback regarding your use and need for such an open platform. This will help us improve and redesign the next generation of the Support Platform for your needs.