Back in February 2007, I met debra.boykin/blog while at Process World in Orlando, Florida, where I was invited to speak about the emerging role of a Business Process Expert.
That meeting prompted a BPX A Living, Breathing (and Successful) Business Process Expert.
It is with great pleasure that we again host Deb and by special arrangement with the Americas SAP User Group (ASUG) we are again able to open the session to all community members.
Date: August 28, 2008 at 11:00 am EDT, 10 am CDT
Title: In Pursuit of Process Excellence
Abstract: Gartner says that " Successful BPM is not just about technology. It requires a high-level vision and a collaboration between IT and business management. It demands effective metrics, actionable strategies and a commitment to organizational change.
In this webcast Debra Boykin will provide insight into the strategy they are using to transform the Technical Operations and Product Supply group into a robust process-driven organization. This presentation will highlight the critical success factors inherent to successfully implementing BPM initiatives within a large-scale organization with a focus on process excellence.
Deb outlines a 3 step methodology which includes:
Step 1- Plan the BPM Program
- Set the Goals
- Identify BPX Community
- Define BPX Deliverables
- Charter BPX Work
Step 2-Perform BPX Work
- Prepare for BPX Engagement
- Conduct BPX Work Effort
- Synchronize Work Effort with BPX Partner
Step 3- Sustain Process Excellence:
- Publish BPX Content
- Transition Ownership of BPX Content
- Launch Best Practice Communities
Speaker: Deb Boykin, Associate Director, Process Excellence, Wyeth Pharma
Registion for August 28th here: http://ws.asug.com/ss/wsb.dll/5/BPAWebcast828.htm