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Back in February 2007, I met Deb Boykin while at Process World in Orlando, Florida, where I was invited to speak about the emerging role of a Business Process Expert. 

That meeting prompted a BPX A Living, Breathing (and Successful) Business Process Expert

It is with great pleasure that we again host Deb and by special arrangement with the Americas SAP User Group (ASUG) we are again able to open the session to all community members.

Date: August 28, 2008  at 11:00 am EDT, 10 am CDT

Title: In Pursuit of Process Excellence

Abstract:  Gartner says that ” Successful BPM is not just about technology.  It requires a high-level vision and a collaboration between IT and business  management. It demands effective metrics, actionable strategies and a commitment  to organizational change. 

In this webcast Debra Boykin will provide insight into the strategy they are  using to transform the Technical Operations and Product Supply group into a  robust process-driven organization. This presentation will highlight the  critical success factors inherent to successfully implementing BPM initiatives  within a large-scale organization with a focus on process excellence.

Deb outlines a 3 step methodology which includes:  

Step 1- Plan the BPM Program

  • Set the Goals
  • Identify BPX Community
  • Define BPX Deliverables
  • Charter BPX Work

 

Step 2-Perform BPX Work

  • Prepare for BPX Engagement
  • Conduct BPX Work Effort
  • Synchronize Work Effort with BPX Partner

 

Step 3- Sustain Process Excellence:

  • Publish BPX Content
  • Transition Ownership of BPX Content
  • Launch Best Practice Communities

  

Speaker: Deb Boykin, Associate Director, Process Excellence, Wyeth Pharma   

Registion for August 28th here: http://ws.asug.com/ss/wsb.dll/5/BPAWebcast828.htm

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