A couple of weeks ago, I attended the SAP CRM Council Meeting in Palo Alto, California. During the meetings, SAP customers were networking and sharing their CRM experiences with other customers and SAP.
With only a few presentations and discussions recorded, I thought the community may have interest in this video presentation where Mike Burianek from Eclipse Aviation demonstrates from their system, CRM 2007 and the Interactive Forms by Adobe. (Approx. 35 minutes)
Two additional blogs by Mike can be viewed at Eclipse Aviation goes live with SAP CRM 2007 and Eclipse Aviation CRM 2007 Business Transformation Study