SAP Insider – CRM 2008 Post Presentation Q&A – Case Study: How Colgate-Palmolive is transitioning from SAP CRM Mobile Sales to SAP CRM Online Sales

Intent of this Post-Presentation Series

This is one in a series of postings by the presenters of the SAP Insider Conference “CRM 2008” held in Las Vegas, March 2-5.  The comment/talkback feature below provides an opportunity for attendees to interact directly with the presenters and comment or ask questions about their respective CRM presentations.

Title of the Session

Case Study: How Colgate-Palmolive is transitioning from SAP CRM Mobile Sales to SAP CRM Online Sales

Abstract

Hear how Colgate-Palmolive is leveraging its simple recipe for easing out-of-the-box implementations to transition from using SAP CRM for mobile sales to online sales.

• Understand the benefits the company wants to achieve with the transition, including keeping the same functionality and performance, reducing IT resources, accelerating rollouts, and removing sales software from its PCs.
• See how the company overcame its toughest challenges during the transition including iViews that did not always work out-of-the-box and the problem of delivering access to its teams in Europe, Latin America, and Canada.
• Learn how the company successfully rolls its SAP implementations directly out-of-the-box on a short timeline and with a small consulting budget.
• Get insights for feasibility studies so you can launch similar projects at your company.
• Step through its process for offline reporting using SAP NetWeaver Business Intelligence (SAP NetWeaver BI) 7.0.