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Intent of this Post-Presentation Series

This is one in a series of postings by the presenters of the SAP Insider Conference “CRM 2008” held in Las Vegas, March 2-5.  The comment/talkback feature below provides an opportunity for attendees to interact directly with the presenters and comment or ask questions about their respective CRM presentations.

Title of the Session

How to use the latest configuration tools in SAP CRM 2006s with the SAP WebClient


Learn how to take advantage of new configuration tools within SAP CRM 2006s to enhance the SAP CRM WebClient.

  • Gain a comprehensive understanding of the new tools including the Enhancement Framework and the Component Workbench.
  • Understand how to configure different types of views, such as home pages, workcenter pages, overviews, edit forms, and advanced search pages.
  • Explore the steps one company took to enhance the layout of its IC WebClient to improve how its users work online, including enhancing account identification and service order creation.
  • Evaluate the new UI generators for product attribute set types and one-order extensions to improve how you use your customer fields with just a few clicks within the UI.
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