SAP Insider – CRM 2008 Post Presentation Q&A – Everything you need to know about the SAP CRM middleware tool

Intent of this Post-Presentation Series

This is one in a series of postings by the presenters of the SAP Insider Conference “CRM 2008” held in Las Vegas, March 2-5.  The comment/talkback feature below provides an opportunity for attendees to interact directly with the presenters and comment or ask questions about their respective CRM presentations.

Title of the Session

Everything you need to know about the SAP CRM middleware tool

Abstract

Get the facts on how to use the SAP CRM middleware tool to transfer and synchronize data between SAP CRM and your SAP back-end components.

• Explore the tool’s key functionality, how it integrates with SAP NetWeaver Process Integration (formerly called Exchange Infrastructure) and how it has been enhanced in the latest version of SAP CRM.
• See what type of data is transferred between SAP R/3 and SAP CRM, learn how to define your leading system, and step through how to transfer custom SAP R/3 tables to SAP CRM.
• Examine the specific data replication options available by key object type.
• See how middleware handles data transfers between SAP R/3, SAP NetWeaver Business Intelligence, and other SAP components.
• Find out what is required to link multiple SAP and non-SAP online transaction processing (OLTP) back-end systems to a single SAP CRM system.
• Find out why business documents (BDocs) and queues are the core components of SAP CRM middleware and why understanding and managing them is essential.