CRM 2008: Q&A with Presenters and other News from the SAP Insider Conference in Vegas

Hello and good morning from the SAP Insider “CRM 2008” conference in Las Vegas.

At 8:30 PST this morning, Bob Stutz, EVP and GM of CRM at SAP, opened this year’s top CRM event in Las Vegas with his keynote, which will be broadcasted later this week on BPX so the entire CRM community will be able to watch his presentation. 

For the first time we will cover this event online and provide the BPX community with daily updates of the event. For more information read my last Growing the CRM Community on BPX – SAP Insider’s “CRM 2008” is another milestone for the CRM online community. You can also find pictures of the event here.

While not all presentations will be made available online we have won 30 presenters to be available on BPX for Q&A. The Q&A will be in blog format so each of these presenters posted a blog with a brief summary of their presentation and both attendees and those who are not able to attend will be able to ask questions related to the presentation topic using the comment feature. The online Q&A will run for about two weeks.

For your convenience here’s a list with links to these blogs.

SAP Insider – CRM 2008 Post Presentation – Q&A – Presenter List: 

• SAP Insider – CRM 2008 Post Presentation Q&A – An A-to-Z guide to SAP CRM Marketing
  Anik Roy, SAP Labs Canada
• Improve the effectiveness of lead management within your marketing organization
  Anik Roy, SAP Labs Canada 
• SAP Insider – CRM 2008 Post Presentation Q&A – Accelerate your SAP E-Commerce deployment by exploiting SAP CRM and SAP ERPDominik Feiden, SAP
• SAP Insider – CRM 2008 Post Presentation Q&A – Use SAP E-Commerce to generate demand and build customer loyalty
  Dominik Feiden, SAP 
• SAP Insider – CRM 2008 Post Presentation Q&A – A practical guide to using enterprise service-oriented architecture within your SAP CRM infrastructure
  Thilo Berndt, SAP
• SAP Insider – CRM 2008 Post Presentation Q&A – How to build customer-specific Web services without developing custom code
  Thilo Berndt, SAP 
• SAP Insider – CRM 2008 Post Presentation Q&A  –  Case Study: Essential Pre-Implementation Planning and Strategic Assessments…
  Tom Ditzler, JJ Keller 
• SAP Insider – CRM 2008 Post Presentation Q&A  – Case Study – How Dow Corning Improved its SAP CRM 2005 System UsageBill Pritchett, Dow Corning 
• SAP Insider – CRM 2008 Post Presentation Q&A – Case Study: How Petro-Canada empowers its sales team with Microsoft Outlook synchronization to SAP CRM
  Judy Hildebrandt, Petro-Canada
• SAP Insider – CRM 2008 Post Presentation Q&A  – Case Study:  How Tellabs brought IT and business together to implement SAP CRM E-Commerce
  Kristy Belokas and Bridget Curry, Tellabs

• SAP Insider – CRM 2008 Post Presentation Q&A – Case Study: How Colgate-Palmolive is transitioning from SAP CRM Mobile Sales to SAP CRM Online Sales  Linda Van de Wiele, Colgate-Palmolive

• SAP Insider – CRM 2008 Post Presentation Q&A – Enable win-win business relationships with your channel partners by leveraging SAP CRMCarolin Dieter, SAP

• SAP Insider – CRM 2008 Post Presentation Q&A – Extend your market reach and increase your marketing budget via channel marketing funds
  Carolin Dieter, SAP 
• SAP Insider – CRM 2008 Post Presentation Q&A – Everything you need to know about the SAP CRM middleware tool
  Vikash Krishna, BearingPoint 
• SAP Insider – CRM 2008 Post Presentation Q&A –  How to use SAP CRM Interaction Center to support your organization’s shared servicesChristian Matz, ecenta America
• SAP Insider – CRM 2008 Post Presentation Q&A – How to align sales and operations planning with proven strategies and SAP toolsWilliam Ziska, Deloitte 
• SAP Insider – CRM 2008 Post Presentation Q&A – Strategies and Techniques to Drive Continuous Improvement
  William Ziska, Deloitte
• SAP Insider – CRM 2008 Post Presentation Q&A – Winning practices for CRM end-user adoption
  William Ziska, Deloitte 
• SAP Insider – CRM 2008 Post Presentation Q&A – The fundamentals of SAP CRM Interaction Center
  John Burton, SAP Labs 
• SAP Insider – CRM 2008 Post Presentation Q&A – What’s new in the SAP CRM Interaction Center for SAP CRM 2006s and SAP CRM 2007
  John Burton, SAP Labs
• SAP Insider – CRM 2008 Post Presentation Q&A – Panel Discussion: Strategies to guide SAP CRM implementations, rollouts, and upgrades
  Panelist: Kim Greenwood, Kimberly-Clark
• SAP Insider – CRM 2008 Post Presentation Q&A – Eastman Chemical’s Strategies to guide SAP CRM implementations, rollouts, and upgradesPanelist: John Thompson
• Panel Discussion: Strategies to align business and IT organizations to maximize CRM solution performance
  Panelist: Bernard Greene, Day & Zimmermann 
• Panel Discussion: Strategies to align business and IT organizations to maximize CRM solution performance
  Moderator: Jim Goldfinger, SAP Americas
• Panel Discussion: Surefire strategies for ensuring user adoption of your CRM processes and technologies
  Moderator: Jim Goldfinger, SAP Americas
• SAP Insider – CRM 2008 Post Presentation Q&A – Getting started with SAP CRM Amit Venugopal, ecenta America
• SAP Insider – CRM 2008 Post Presentation Q&A – How to use the latest configuration tools in SAP CRM 2006s with the SAP WebClient – Amit Venugopal, ecenta America-
• SAP Insider – CRM 2008 Post Presentation Q&A – 8 key decisions to make when transitioning from SAP ERP service management to SAP CRM –  Amit Venugopal, ecenta America-
• SAP Insider – CRM 2008 Post Presentation Q&A : Benchmarks and best practices of highly successful initiatives – Survey Findings  –   Jeff Eberhart, SAP Americas
• SAP Insider – CRM 2008 Post Presentation Q&A:  Case Study: How Pacific Coast Feather uses SAP Ecommerce for its B2B customers  –  Mari Withnell, Pacific Coast Feather

SAP Insider – CRM 2008 Post Presentation Q&A – Getting started with SAP CRM

The Q&A with presenters has been made possible by CRM Expert.

Stay tuned for more updates and event news in my daily blog from Las Vegas for the next couple of days.