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bettina_lieske
Product and Topic Expert
Product and Topic Expert


As described in my previous Engineering a Business Process Platform for Healthcare - Part 3 The value of models, the process component landscape helps on the one hand to clearly define product functionalities. On the other it allows to define responsibilities in scenarios where different products are to be integrated and process component are implemented redundantly.

The set of EPC’s for the business process platform for Healthcare is continuously being refined. The current version of the landscape is the following:

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In order to get your feedback and offer a discussion ground I would like to give you some insight into some of the components:

  • Healthcare Business Partner Data Management: This component provides a unique identifier for every patient in the enterprise or in a collaborative healthcare network. This would include the medical center, outpatient clinics, practice offices and rehabilitation facilities. All registration systems would look to this component to obtain patient information based upon several identifiers. This component would mainly contain patient demographic information. It is a special implementation if the Business Partner Data Management Component. (covers the BO Patient)

  • Healthcare Smart Card Management: This component allows the management of different types of smart cards used in the healthcare environment. (covers the BO Healthcare Smart Card)

  • Medical Documentation Management: This component supports the classification of patients' sicknesses and coding of surgical and therapeutical interventions or other preventive and diagnostic procedures. (covers the BO’s diagnosis, procedure)

  • Patient Encounter Management: This component stores and manages information about patient encounters like inpatient stays or visits to healthcare providers. Data is processed for both actual (history) and planned (future) patient encounters.(covers the BO Patient Encounter and Patient Encounter Event)

  • Patient Financials: This component ensures a comprehensive view of the financial aspects (costs and revenues) of patients treated and supports all necessary data processing steps. In addition, this EPC acts as an intermediate component to Financials, Accounting and Analytics. (covers the BO’s Billing Patient Encounter Group and Medical Activity)

  • Patient Invoice Processing: This component manages the invoicing of patients compliant to legal requirements for the delivery of medical goods or the provision of medical services. This includes electronic payer communication, billing rules, as well as payment handling. (covers the BO Patient Invoice)

  • Resource Management: This component manages resources like physicians, treatment rooms are medical devices. These resources will be booked in scheduling scenarios. (covers the BO’s resource and resource allocation)

  • Scheduling: This component allows to manage appointments. Appointments refer to allocations of resources that are managed in the Resource Management Component. (covers the BO appointment)


Let me know your thoughts! Looking forward to your feedback,


Bettina