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Workload Analysis in workflow

Workload Analysis is one of the very useful analyses for workflow. Generally we use it to check the workload of workflow. We can establish the workload of individual organizational objects (users, positions, jobs, work centers or organizational units.

You can look into the past (“completed since…”) and into the future (“to be processed by…”) in order to establish workload.

1) Workload for the past

A work item must meet the following criteria to be displayed in this list:

1.       The work item must represent a task

2.       The work item must be a dialog work item.

3.       The work item must have the status completed.

 4.       The actual agent of the work item is a user who is assigned directly or indirectly to the organizational object is specified.

The result of the selection is displayed with the following information in the list Completed Work Items by Agent and Task: 

  1. Organizational unit of the actual agent
  2. Agent
  3. Number of the task represented by the work item
  4. Date of final completion
  5. Work item text
  6. Processing duration

Tools –>Business Workflow –> Development–> Reporting –> Workload Analysis

Or

Transaction SWI5

Make your own selection and execute this report.

 

 

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And you will get list, here you can get the processing time with task.

 

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And you will get list, here you can get the processing time with task.

 

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For statistics report select agent (if u want to see agent wise load analysis),task (task wise) date(date wise) or org unit and then click statistics.

Like agent wise report:

 

 

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if you select task

 

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The threshold values should be interpreted as follows: The process duration for the x% threshold means that x% of all work items for this task were processed within this period or a shorter period. In addition, the following times are calculated:

  • 10% threshold:

For 10% of the work items, the duration of processing was shorter than the time specified.

  • 50% threshold:

For half of the work items, the duration of processing was shorter than the time specified.

  • 90% threshold:

For 90% of the work items, the duration of processing was shorter than the time specified

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For check/see the work item double click on line:

 

 

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Workload for the future :

 

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And here is the list ;

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Reference:
SAP Help Portal

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