Skip to Content

Should Business Process Expert be an expert in business?

Having spent my professional career implementing SAP Logistics applications (MM, WM, PP), I was always bothered by the perception of my clients that I am a “technical” person as opposed to a “business” one. I decided that I needed to do something about that but wasn’t sure what. However, by lucky chance, I’ve learned about APICS, which at that time stood for American Production and Inventory Control Society.  So, I became a member in 1996.

There obviously was a cost and time commitment involved to being a member, but it was important for me to communicate to my clients that:

– I had the same meaning for the phrase “business issue” as they were; 

– I was one of them;

– I could understand what they were talking about and where they were coming from.


On the other hand, it did take me 10 years before I got serious and finally got my CPIM certification.  Details here: 

 In my opinion, when you call yourself a “Business Process Expert”, it is important to have something on your resume to back up the claim since most people you are going to work with don’t care about SOA, SaaS, ES bundles, Visual Composer, or Web Dynpro. It gives me great satisfaction to demonstrate that I can relate to the business issue at hand and can help solve it with IT technology. One side benefit: the studies for APICS certification have advanced my understanding of the multiple needs that SAP applications (especially PP-SFC and PP-REM) were designed to satisfy.

Be the first to leave a comment
You must be Logged on to comment or reply to a post.