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This Blog is to show how the SAP E-Commerce for SAP ERP solution offers a cost-effective, easy-to-implement and powerful e-commerce platform allowing hospitals to sell products to other hospitals and thus increase their buying power, putting them in a better position when negotiating conditions and contracts with their suppliers.

E-Commerce for SAP ERP helps lower the cost of sales by reducing transaction costs in order processing – and by reducing human intervention in order-taking and status-checking. So you can rapidly turn the Internet into a profitable sales and interaction channel.

SAP E-Commerce for SAP ERP enables the complete sales process to run on the Internet. Organizations can provide customers with personalized, interactive, and easy-to-use sales and self-services via the Web and streamline sales and fulfillment operations to enable an end-to-end order-to-cash process.

E-Commerce Process Example:


SAP enables e.g. the Pharmacy to rapidly turn the internet into a profitable sales channel with a full-featured, sell-side storefront using sales data and order management from SAP ERP.  Transactional focus providing fully integrated business processes on a Web standard base with built-in-flexibility for creative Web design and corporate branding. Rapid deployment, quick ROI, and low total cost of ownership are key figures by implementing SAP E-commerce for SAP ERP and significant reduction of transaction costs will be the result of an easy-to-use interface with fully integrated sales and distribution channel into the backend systems.

SAP E-Commerce for SAP ERP is expandable in line with business growth and allows the quick and easy entry into SAP CRM by using enhanced functionality like marketing functionality, Web-based catalogue management, support for e-service processes, asset service portals, channel management or rule-based available to promise (ATP) check using advanced planning & optimization (APO).

The main application in a hospital could be the ability of the pharmacy selling drugs to other providers as an option to generate additional revenue. SAP e-commerce allows the pharmacy to manage relationship to external healthcare providers as customers and provide them with specific buyer catalog and an easy-to-use web interface. All further processes of the sales & distribution cycle like order entry, picking, delivery and invoicing are fully integrated into the ERP backend system of the hospital. One further result of implementing this selling process would be a higher procurement quantity and consequently a better negotiation supplier base.

The applications supports quotation and order management, shopping basket management, price management, interactive selling and configuration, web auctions, collaborative selling and more.


As a conclusion of the key capabilities we could offer with SAP E-Commerce as part of SAP ERP a web standard based sell-side entry solution for SAP ERP customers without a CRM server which is suited for small & medium business and focused on core sales processes. The users get full visibility in your fulfilment processes and gets accurate and timely information on product prices and availability. High performance using catalogue caching or index server, real time integration into backend fulfilment processes and the easy to upgrade to e-commerce capabilities of SAP CRM complete this offer.

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  1. Former Member
    Very interesting Blog !

    In fact I used some of your information in a forum discussion about Ecommerce.
    The main question remains(and not only for me, it appears…) : is it possible to have a E-commerce solution (website, online catalog) on standard MySAP ERP alone, with no CRM server whatsoever ?
    Thanks again for your very clear post.

    1. Former Member Post author
      SAP E-Commerce for SAP ERP requires no CRM server.
      The following components are relevant:
      – Java Stack of SAP NetWeaver
      – IPC Server if pricing or product configuration is used
      – TREX Server, if TREX is used
      – ERP or R/3 Server

      Regards, Robert
  2. Former Member

    I am working for a major Utility Company, they have decided to implement e-commerce with ERP to web-enable their back end processes.

    Could you please help me understanding few things;
    How flexible and easy it is to implement?
    What is the difference between ERP e-commerce and CRM e-commerce?
    Can this be used in conjuction with Billers Direct Module?
    In terms of work, what % is functional (Configuration)?

    And also could you please share any documents you got on ERP e-commerce.

    Naveen Kumar M

  3. Former Member
    Hi Robert,

    Nice Blog! I have a question though, how would you integrate this with portal,  I mean is there a portal content for this?



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