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ADM 107 – “SAP System Monitoring Using CCMS II” (where the “II” means 2, as in “I” is 1, in other words, ADM 106)

 

DAY 1 | DAY 2 |ADDENDUM 1 |ADDENDUM 2

For those with access to the ASUG.COM discussion forums, please login, then readthis thread for background into why I wanted to take this course. Otherwise, seea brief mention of Dieter Krieger, an SAP expert on advanced monitoring topics, in one of my Tech Ed rambles.

I downloaded several SAP Tutor demos, as suggested byDieter Krieger to get up to speed on Central Monitoring, Central Performance History, and Centralized Auto-Reaction.

In the meatime, Jason Schweitzer asked about a tutorial for feeding Central Performance History (CPH) into BW.    Alas, I can’t find it on service.sap.com, either.  The course book (page 259) even teases us with the comment “Try the excellent SAP Tutor at http://service.sap/com/monitoring:Education & Workshops” (I can hear Bill and Ted now: “excellent!”).

I was pleased to see that the instructor is Jeff Barr (of SAP, not the Amazon one).  I took a BC course from Jeff way back when SAP training in Philadelphia was near the airport.  Jeff is an amazing instructor, very intense, good-natured, and with a wealth of useful experience.  He also mentioned he’s the only U.S. instructor teaching one of  the advanced Systems Management course.

We hit a wicked pace the 1st day, after dire warnings about getting bogged down between the monitored and the monitoring systems.  We covered the 1st four units, including 8 (count them — 8) classroom exercises.

The main content so far was on agents and central auto reaction.  Tomorrow we’re drilling into basic tasks such as monitoring jobs (we use AutoSys, so I am less interested in that topic) and log files (could be good).  The big hurdle will be Unit 7 – Central Performance History.  I’m glad I saw this at Tech Ed, including new reports still in the development queue.

The course content is advertised as follows:

  • Configuration of the sapccm4x, sapccmsr, and ccmsping agents
  • Use of the central data cache
  • Configuration of central autoreaction methods with e-mail notification
  • Configuration and use of the central performance history and reporting on it using BW in SAP Web AS 6.40
  • Monitoring background tasks
  • Monitoring file contents using agents
  • Availability monitoring of RFC connections
  • Connecting the CCMS to Alert Management (ALM)
  • Configuration of GRMG monitoring (such as Web site availability)
  • Further details on system monitoring

But, based on reading ahead, it doesn’t look like we will get to do anything with BW.  Darn.  The course book shows the BI material as an “appendix”, and Example 12 lists the “OPTIONAL exercise for experts – to be done at home” – “Create your own reports using SAP BI”.  That is pretty disappointing, although it would be hard to claim false advertising given this is only a 2 day class.

Jeff listed a bunch of notes related to CEN/CPH: 

  • 730269 – CCMS agents: Java interface for registration
  • 734247 – Registering CCMS agents for SAP Web AS Java as of 6.30https://service.sap.com/sap/support/notes/734247
  • 209834 – CCMS agent technology (composite note)
  • 110368 – FAQ – CCMS MONITORING INFRASTRUCTURE
  • 501746 – RZ20: Central data cache: Composite SAP Note
  • 650719 – RZ20: Cache settings of CCMS monitoring architecture
  • 985720 – CCMS: Performance of CSMCONTX table
  • 577467 – Downporting the new PerfDB (CPH) from 6.30 development   

Solution Manager?  Oh, yeah, you can use your Solution Manager system to install CEN and CPH.  Up to you. 

If anyone has a link to the tutorial on BI extractors for CPH, let me know!

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7 Comments

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  1. Jim,
    It was great to read a blog on CCMS. Hope you have an equally exciting Day 2.
    I have a couple of questions for you.
    1.There are two Auto Reaction Methods hich are generally used. One is CCMS_OnAlert_Email the other bieng CCMS_OnAlert_Email_V2 which has a parameter SUBJECT_ALERT which helps in sustomizing the ‘Subject’ of the e-mail alerts. If we use CCMS_OnAlert_Email this facility of customizing the Subject of the e-mails is not available. Can you please explain me how to use this parameter SUBJECT_ALERT.
    2.If you can explain briefly on the entire flow of process which leads to the triggering of the auto reaction method it would be awesome.
    Cheers!
    Bidwan
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    1. Jim Spath Post author
      Hi Bidwan!

      Q1: …Email vs. Email_v2 and SUBJECT_ALERT?
      A1: Jeff said to use V2, as it’s the newer interface, so I would use that on any new configuration.  For existing alerts, you’d need to weigh the risk and effort to upgrade.

      We send email currently from CCMS to an enterprise monitoring tool, so we’ve structured the subject to include key words that distribute the messages to the proper team and severity.  Jeff said if you are sending to mobile devices, it makes sense to keep the subject short.

      Q2: Briefly explain the entire flow for auto reaction?
      A2: I’m traveling at the end of the day, so I’m not sure how soon I can do this, not to mention we’ll need to try this on our real servers.  Playing with education systems allows mistakes I don’t want to make in the office!

      Jim

      (0) 
      1. Jim,

        Thanks a lot for the reply. Appreciate it!
        Would be happier to see an answer for Q2 in simple language(anytime, anyday..whenever you are free) since i have some real confusion over the flow of events from a long long time 🙂

        Cheers!
        Bidwan

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  2. Zicheng He
    Jim,

    In your article, you said “I downloaded several SAP Tutor demos, as suggested by Dieter Krieger…”, would you please tell me some details of these demos, for example their names or where can I get them. Thank you.

    Sincerely,
    He

    (0) 
    1. Jim Spath Post author
      He:

        Good question!  I will show you below how to find the SAP Tutor files as of today, but please understand links tend to move around over time.  The typical answer you would get would be “search for them” but I know it’s much easier when you know where documents were to find them again.

        Start with the “quick link” for monitoring (a login will be required here somewhere):

      https://service.sap.com/monitoring

        A page appears saying content has been moved into the SAP Community Network.  Pick the link Monitoring your SAP NetWeaver Components that appears.

        Once you reach the SDN Monitoring topic, there are several useful and relevant paragraphs.  For example, if you follow the link for Monitoring Availability you will get to another page.

        On the “Monitoring Availability” page, as on the others, you’ll see links to other pages, to PDF files and to “SAP Tutor” files (extension is .sim).  The latter tend to be large, and you’ll need the player executable to run them.

        I’ll leave finding the player as an exercise for the student ;-).

      Jim

      (0) 

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