You ran the I have a problem with my SAP software installation. How do I diagnose it? and it presented an error report that enlists missing items – files, keys, etc.
Errors detected by Check Workstation are typically introduced post installation – say by users that inadvertently deleted an installed file (installation errors are reported by the installation tool). The correct way to resolve such issues is to initiate a re-install from a complete installation server / source.
Here are some points that you need to watch for before trying to solve the issue.
- In case of missing files, verify that the installation server / source has the file that has been reported as missing on the Workstation. If so, it possibly indicates a file that has been deleted post-installation.
- Check the integrity of the Installation Server using the Check-Server feature of NWSAPSetupAdmin – the installation server administrative tool.
- If the installation server is healthy, uninstall the SAP front-end component and reinstall.
The command-line for uninstallation of a product ‘X’ on the workstation is:
nwsapsetup.exe /uninstall /product=”X” /Silent
For example, the silent uninstall of SAP GUI 710 would be done using:
nwsapsetup.exe /uninstall /product=”SAPGUI710″ /Silent
Starting versions of SAPSetup 18.104.22.1680 (or with SAP GUI Patch Level 4 and beyond), you can use a command-line parameter /All with /uninstall to clean the workstation of all installed SAP components –
nwsapsetup.exe /uninstall /All /Silent
The silent installation command-line would be:
<installation*<strong> server share>setup
wsapsetup.exe /All /Silent</strong></p><p> </p><p>Last but not the least, remember to run Check-Workstation (NWCheckWorkstation.exe) again after the installation as above to verify that the errors reported previously are gone. If contacting SAP Support, remember to attach the cabinet file that the tool creates.</p>h5. Also read:
<ul><li><div>[NetWeaver SAPSetupTools and Utilities | NetWeaver SAPSetup Tools and Utilities…]</div></li><li><div>How to check the health of SAP front-end software installation?